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X299 Taichi Audio Issue

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bahgoogen View Drop Down
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    Posted: 22 Sep 2017 at 4:40am
Hi guys,

Have an X299 Taichi, i9-7900x etc.

Came into work this morning and have no audio out from the motherboard. Tried restarting, re-installed the Realtek ver:8051 drivers from the Taichi download section, restart. still nothing. Not recognized in the audio output control panel, nor the device manager.

Anyone have any ideas?
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parsec View Drop Down
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Post Options Post Options   Thanks (1) Thanks(1)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 22 Sep 2017 at 8:46am
Originally posted by bahgoogen bahgoogen wrote:

Hi guys,

Have an X299 Taichi, i9-7900x etc.

Came into work this morning and have no audio out from the motherboard. Tried restarting, re-installed the Realtek ver:8051 drivers from the Taichi download section, restart. still nothing. Not recognized in the audio output control panel, nor the device manager.

Anyone have any ideas?


You were using the Realtek audio, and now it is not seen as a device in Device Manager? No entry for Realtek HD Audio in Device Manager?

If you open the Windows Sound option in Control Panel, do you see the Realtek audio listed? Or is that what you mean by the audio output control panel?

Or in Control Panel, since you installed the Realtek driver (again), you should see an entry for the Realtek HD Audio Manager. If it is there and you try to run it, what happens?

If you are using Windows 10 (no idea what OS you are using), it will do driver updates, among others, so may have caused a problem.

Strange, unless it was somehow disabled in the UEFI/BIOS, if you even have an option to do that. If you find nothing in the things I have listed above, it seems the Realtek chip died or has some other issue that is not allowing it to operate.

You could try clearing the CMOS/UEFI/BIOS (save a profile of your settings first if not already done) to see it that clears it up.
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bahgoogen View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bahgoogen Quote  Post ReplyReply Direct Link To This Post Posted: 22 Sep 2017 at 8:54am
hi There,

Thanks for the reply. and sorry for the lack of information.

correct, the device is nowhere to be seen at the moment. Not in control panel or the windows sound option.

I tried running the audio manager from C:\Program Files\Realtek\Audio\HDA and nothing happens when i open RtkNGUI64.exe

I am on Windows 10, so im not sure if anything updated overnight, but i hope not.

I'll keep trying some other options and keep you updated.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bahgoogen Quote  Post ReplyReply Direct Link To This Post Posted: 23 Sep 2017 at 5:31am
Somehow it has miraculously appeared this morning....... No idea how. but problem seemingly solved for now. thanks for your help
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