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Taichi x399 cannot install windows in RAID mode

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daddyo View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote daddyo Quote  Post ReplyReply Direct Link To This Post Posted: 02 Nov 2017 at 1:24am
Originally posted by MisterJ MisterJ wrote:

daddyo and parsec, as I have said from the very beginning, the documentation is really bad at best and testing seems to be the only way to go forward.  I wish you were correct, parsec, but I am starting to suspect that once SATA mode is set to RAID, then, at lease all NVMe drives must pass through the RAID process and maybe all SATA drives.  daddyo, you are correct, there is no information needed to help sort this.  When you got the message that "Windows cannot be installed to this disk.", did you try the Diskpart procedure I outlined?  When I created a RAID0 last week and then gave up when I could not Restart, I turned off RAID, I had to use Diskpart when I installed W10 because of the same message.  I also think you are correct, daddyo, the UEFI is buggy but I also think we have not tried the right combination.

I have received my first response from AMD Support since my detailing my experience with creating a RAID - just a number of questions.  I am hoping they will try my sequence.
parsec, did you say what the second place to enable RAID in the BIOS was?  If so, I missed it - please repeat.  Thanks to all here and enjoy, John.



Well I hope AMD/ASROCK can shed light on this.        I did say in my last post that I ran the diskpart tool. I am familiar with this, somewhat. It is sometimes necessary to clean up a drive's partition info as it can prevent windows from creating the bootstrap data.

The error message I wrote down clearly alludes to the disk controller, rather than the disk itself, and my obtaining similar results with different disks leads me to conclude it's not my disk. 

AS for "trying the right combination", I'm pretty sure I've tried them all. 

The one thing I felt unsure about, if you go back to my previous post, is the status of my drive within the array always showing as "disabled".

Could you be a doll and see whether yours does that as well in the UEFI (assuming you have a working RAID)? Again, I tried with two drives (of different make and model), created two different arrays as "volume", and I can never get the drive's status to show as "enabled". This is suspicious to me, but without detailed documentation on this, it's hard to ascertain. Otherwise, there are no indications in the array or controller status sections that the drive isn't ready to be used. If yours show as "enabled" this could be a clue?

The two places that PARSEC refers to for enabling RAID are in the STORAGE section, and in the AMD PBS section, although it is mentioned that this second section is only necessary for NVME RAID builds. Would it be possible that this is also necessary for SATA RAID after all?? I'll give it a shot.

I'll also check that I am using the correct RAID drives during the install process, but I'm pretty sure that's not it.





Edited by daddyo - 02 Nov 2017 at 1:33am
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MisterJ View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MisterJ Quote  Post ReplyReply Direct Link To This Post Posted: 02 Nov 2017 at 12:10am
daddyo and parsec, as I have said from the very beginning, the documentation is really bad at best and testing seems to be the only way to go forward.  I wish you were correct, parsec, but I am starting to suspect that once SATA mode is set to RAID, then, at lease all NVMe drives must pass through the RAID process and maybe all SATA drives.  daddyo, you are correct, there is no information needed to help sort this.  When you got the message that "Windows cannot be installed to this disk.", did you try the Diskpart procedure I outlined?  When I created a RAID0 last week and then gave up when I could not Restart, I turned off RAID, I had to use Diskpart when I installed W10 because of the same message.  I also think you are correct, daddyo, the UEFI is buggy but I also think we have not tried the right combination.

I have received my first response from AMD Support since my detailing my experience with creating a RAID - just a number of questions.  I am hoping they will try my sequence.
parsec, did you say what the second place to enable RAID in the BIOS was?  If so, I missed it - please repeat.  Thanks to all here and enjoy, John.


Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
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Post Options Post Options   Thanks (0) Thanks(0)   Quote daddyo Quote  Post ReplyReply Direct Link To This Post Posted: 01 Nov 2017 at 11:10pm
So far I have tried 2 different approaches, one suggested by MisterJ, which is to delete all volumes under the Raid management section, and create a new one as "Volume" (rather than "RAIDABLE") that includes my SSD.  I initialized the disc.

Now the windows install begins; I load the 3 different drivers during the drive selection phase, as per the RAID install guide. To make sure I remove older partition metadata, at this point I ran the Windows partition utility, and performed a clean on the drive.  Again, I received the same message during the Windows drive selection process:

Windows cannot be installed to this disk. This computer's hardware may not support booting to this disk. Ensure that the disk's controller is enabled in the computer's BIOS menu.

While repeating the procedure to ensure I did it properly I noticed that my drive shows "disabled" Under RAIDXpert2 Configuration Utility->Array Management->View Associated Physical Disks

There is no documentation on this menu item whatsoever, but I assume that "disabled" is not what I would want. So I set it to "enabled", saved and exit. Whenever I go back to this, the status still shows as "Disabled", so I can't figure out why it's not taking my configuration. Could this be the issue??

For good measure, I created another VOLUME in the RAIDXpert2 section, this time with an HDD just to remove my SSD as the problem source.  It's a Samsung 950 PRO, and I was able to install Windows on this motherboard while in SATA mode without any problem, just to reiterate.

My attempt with the HDD resulted in a similar failure.

So I tried Parsec's approach which suggested not creating ANY RAID volume at all. This was done by deleting the listed array, and reverting the drive to "legacy"mode under RAIDXpert2 Configuration Utility->Physical Disk Management

Once done, I attempted the Windows install procedure. Same message/failure as with method 1.

The one thing I can think of, has to do with the "disabled" status of my physical drive in the array.  I don't know why "enabling" does not stick, and tbh I don't know whether that is an issue at all. Perhaps I was incorrect in my array configuration approach, even though I followed the manual instructions? I feel those are aimed at cases where you want to have a RAID array preconfigured to install your bootable OS to. In my case, I just want a single VOLUME.

There, I've been about as detailed as I can be. I'll try a bit more, but I'm suspecting buggy UEFI/RAID implementation.



Edited by daddyo - 01 Nov 2017 at 11:18pm
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Kevin A View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Kevin A Quote  Post ReplyReply Direct Link To This Post Posted: 01 Nov 2017 at 7:25pm
Originally posted by daddyo daddyo wrote:

I'm actually looking at one of those LSI RAID cards as an alternative in case I can't get this build going from the motherboard chipset alone.?

Coming from Intel platforms, I have been able to get good enough performance for a light duty editing workstation for HD footage from the onboard RAID chipsets.? With a handful of SSD, you can go a long way. Also, it would be nice not to have to spring another $400 bucks!

I found the RAID options on one of my Intel systems slightly better than AMD as well. However I still sprung for an add-in RAID controller for overall benefits, but as noted...it was at an additional cost/price.

Originally posted by daddyo daddyo wrote:

I'll be reporting in the next few days on my success or failure with this. I want to be a supporter of AMD's efforts to make a high end/ power user platform, but for a $1,000 CPU I would expect the high end features on the chipset to be reliable and available, as they are on Intel. Maturity is a factor, but again, I expect a lot of care being put in a high end platform.


daddyo, outstanding reflection! I also am stunned that any platform(Intel or AMD) that is to support 6 cores or more is 'generally' or dare-I-say 'absolutely' designed for gaming instead of high end/power user platform features. Such as a more competent implementation of RAID than the 0,1 and 1+0 offers since the 90's. - It really would have be great to have this innovation on the Ryzen AM4/TR4 platforms. It would have been a welcome achievement for some!

Again, best success on your efforts.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 01 Nov 2017 at 12:00pm
I see no reason for you to create any RAID array before you install Windows. You should only have the target OS drive in the PC when installing Windows. Otherwise the Windows installer will put the System/Boot partition on another available drive. Or try to in the case of your unformatted RAID array, which will most likely fail.

You still must set the SATA mode to RAID before you install Windows, and since you are using the 1.70 UEFI version, you MUST install the two RAID drivers you have. You can create the RAID arrays using the latest Windows RAIDXpert2 software you will install after Windows is installed.

Since the OS drive is not a RAID array, and should NOT be initialized for RAID in any way, it should be recognized by Windows as simply a SATA drive. That is unless the new AMD RAID has some strange requirement that all drives be initialized for use in a RAID array. I installed Windows 10 on an NVMe SSD with the SATA mode set to RAID on my Ryzen board, but then NVMe is not SATA.

Are you also aware of the requirements for the version of Windows 10 you must use with the new AMD NVMe compatible RAID drivers? That is Windows 10 64bit Build 1703. More information on this page:

http://support.amd.com/en-us/kb-articles/Pages/NVMe-RAID-Support-for-the-AMD-Ryzen-Threadripper-platform.aspx

The other place to enable RAID should be in the screen below, in the UEFI. I can only use the manual as a reference but this is at worst the general location:

Advanced\AMD CBS\FCH Common Options\SATA Configuration Options.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote daddyo Quote  Post ReplyReply Direct Link To This Post Posted: 01 Nov 2017 at 5:59am
I'm actually looking at one of those LSI RAID cards as an alternative in case I can't get this build going from the motherboard chipset alone. 

Coming from Intel platforms, I have been able to get good enough performance for a light duty editing workstation for HD footage from the onboard RAID chipsets.  With a handful of SSD, you can go a long way. Also, it would be nice not to have to spring another $400 bucks!

I'll be reporting in the next few days on my success or failure with this. I want to be a supporter of AMD's efforts to make a high end/ power user platform, but for a $1,000 CPU I would expect the high end features on the chipset to be reliable and available, as they are on Intel. Maturity is a factor, but again, I expect a lot of care being put in a high end platform.



Edited by daddyo - 01 Nov 2017 at 6:36am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MisterJ Quote  Post ReplyReply Direct Link To This Post Posted: 31 Oct 2017 at 11:11pm
Well, Kevin A, to each his/her own.  I had a LSI PCIe RAID controller some years ago and it was a disaster, not even warning me that the battery was dead.  If one is interested in pure speed and does not care about losing data (no RAID5), then the onboard RAID should be considered.

https://community.amd.com/community/gaming/blog/2017/10/02/now-available-free-nvme-raid-upgrade-for-amd-x399-chipset

The AMD implementation right now is bad and there is little documentation.  I hope it is fixed soon.
Thanks for your comments.  Enjoy, John.
Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Kevin A Quote  Post ReplyReply Direct Link To This Post Posted: 31 Oct 2017 at 9:14pm
Certainly not to be argumentative but...If you are configuring your system to be used as a production/professional/workstation/etc... - then it is possible to find one never uses the 'on-board' raid option the standard motherboards have offered over the decades. All of them come across as 'sub-par/gimmicky' to me. - again just to 'me'.

I understand it is an additional expense but you may find you are better served if you were to purchase a professional/workstation grade RAID controller. The benefits are numerous but include better performance /rebuilds /reconstructions /polling /consistency checks as well as raid level options. I currently have an LSI Mega RAID 9000 series in my Ryzen 1800x build. But own others in different systems.

Edited by Kevin A - 31 Oct 2017 at 9:15pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MisterJ Quote  Post ReplyReply Direct Link To This Post Posted: 31 Oct 2017 at 5:49am
daddyo, that person is me and I am in contact with AMD support.  I suspect you are very correct on the RAID implementation.  I think free-eagle is saying to enable RAID, as you did, then open Array Management and use Delete Array to delete all drives (arrays).  You may have no arrays, but Delete Array will definitely delete all your data from a disk.  Obviously be sure you have a copy of the data.  Then use Create Array to make your array(s).  After this, install W10 on a lone drive (try diskpart, as I suggested).  For me he was saying after installing W10 on my 2 SSD RAID0, then go into W10 and copy my data back to my lone device.  I suspect I would need to do a Clean to be able to use this last SSD outside a RAID.  I do not know if any of this will work and have concluded that we, as users, need to do some of this testing.  I have an open ticket with AMD and will wait for their reply.  I have asked them to try what I did and see if they have the reboot problem.  Will keep all informed via the other thread.  Please let us hear any experiences.  Thanks and enjoy, John.
Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
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Post Options Post Options   Thanks (0) Thanks(0)   Quote daddyo Quote  Post ReplyReply Direct Link To This Post Posted: 31 Oct 2017 at 5:03am
Hey Mister J,

Thanks for showing me this. I read the thread, and what I am concluding is that the RAID system in general may not be very robust. 

This person is trying to keep one drive out of the array, which isn't exactly unusual, and is having a hard time with the install. Ultimately, I'd like to have 2 separate RAID 1 arrays (2x2 disks), a single boot drive for Windows, a single PCIE NVME SSD for a cache, and my BLU RAY drive. This system is for video editing, hence the use for so many drives. Am I expecting too much? This is my first time with an AMD system, and coming from building Intel workstations, I know it is feasible on the latter.

I will try to use diskpart under DOS, as per your suggestion. Maybe that might change something. 


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