Z77 Extreme4

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Hi, 
I have 2x gtx580s and i7 processor, just upgraded to windows ten (BIG MISTAKE!) 

I keep getting a blue screen of death error saying DXGKRNL.SYS has screwed up,
After talking to NVidia tech support they came back to me saying the motherboard is not compatible with windows 10?

are yyou going to release a bios or update to correct this or have I got to find a new board to host my i7 and 2 gtx 580s?

any advice or help would be great.. I have posted some specs below

Motherboard
 Manufacturer ASRock
 Model Z77 Extreme4 (CPUSocket)
 Version To Be Filled By O.E.M.
 Chipset Vendor Intel
 Chipset Model Sandy Bridge
 Chipset Revision 09
 Southbridge Vendor Intel
 Southbridge Model Z77
 Southbridge Revision 04
 System Temperature 34 °C
  BIOS
   Brand American Megatrends Inc.
   Version P2.90
   Date 11/07/2013
  Voltage
   CPU CORE 1.040 V
   MEMORY CONTROLLER 1.856 V
   AVCC 3.328 V
   3VCC 3.312 V
   VIN4 1.024 V
   VIN5 1.696 V
   VIN6 0.872 V

NVIDIA GeForce GTX 580
 Manufacturer NVIDIA
 Model GeForce GTX 580
 GPU GF110
 Device ID 10DE-1080
 Revision A2
 Subvendor EVGA (3842)
 Current Performance Level Level 1
 Current GPU Clock 50 MHz
 Current Memory Clock 135 MHz
 Current Shader Clock 101 MHz
 Voltage 0.963 V
 Current Performance Level Level 2
 Current GPU Clock 405 MHz
 Current Memory Clock 324 MHz
 Current Shader Clock 810 MHz
 Voltage 0.963 V
 Technology 40 nm
 Die Size 520 mm²
 Release Date Nov 09, 2010
 DirectX Support 11.0
 OpenGL Support 5.0
 Bus Interface PCI Express x8
 Temperature 40 °C
 SLI 2 GPUs: GeForce GTX 580 + GeForce GTX 580 => Generic PnP Monitor
 Driver version 10.18.13.5582
 BIOS Version 70.10.17.00.82
 ROPs 48
 Shaders 512 unified
 Memory Type GDDR5
 Physical Memory 1535 MB
 Virtual Memory 1536 MB
 Bus Width 64x6 (384 bit)
 Filtering Modes 16x Anisotropic
 Noise Level Moderate
 Max Power Draw 244 Watts
  Count of performance levels : 3
    Level 1 - "Default"
     GPU Clock 50 MHz
     Memory Clock 135 MHz
     Shader Clock 101 MHz

NVIDIA GeForce GTX 580
 Manufacturer NVIDIA
 Model GeForce GTX 580
 GPU GF110
 Device ID 10DE-1080
 Revision A2
 Subvendor EVGA (3842)
 Current Performance Level Level 1
 Current GPU Clock 50 MHz
 Current Memory Clock 135 MHz
 Current Shader Clock 101 MHz
 Voltage 0.963 V
 Current Performance Level Level 2
 Current GPU Clock 405 MHz
 Current Memory Clock 324 MHz
 Current Shader Clock 810 MHz
 Voltage 0.963 V
 Technology 40 nm
 Die Size 520 mm²
 Release Date Nov 09, 2010
 DirectX Support 11.0
 OpenGL Support 5.0
 Bus Interface PCI Express x8
 Temperature 41 °C
 SLI 2 GPUs: GeForce GTX 580 + GeForce GTX 580 => Generic PnP Monitor
 Driver version 10.18.13.5582
 BIOS Version 70.10.17.00.82
 ROPs 48
 Shaders 512 unified
 Memory Type GDDR5
 Physical Memory 1535 MB
 Virtual Memory 1536 MB
 Bus Width 64x6 (384 bit)
 Filtering Modes 16x Anisotropic
 Noise Level Moderate
 Max Power Draw 244 Watts
  Count of performance levels : 3
    Level 1 - "Default"
     GPU Clock 50 MHz
     Memory Clock 135 MHz
     Shader Clock 101 MHz
    Level 2 - "2D Desktop"
     GPU Clock 405 MHz
     Memory Clock 324 MHz
     Shader Clock 810 MHz
    Level 3 - "3D Applications"
     GPU Clock 772 MHz
     Memory Clock 2004 MHz
     Shader Clock 1544 MHz
  Count of performance levels : 3
    Level 1 - "Default"
     GPU Clock 50 MHz
     Memory Clock 135 MHz
     Shader Clock 101 MHz
    Level 2 - "2D Desktop"
     GPU Clock 405 MHz
     Memory Clock 324 MHz
     Shader Clock 810 MHz
    Level 3 - "3D Applications"
     GPU Clock 772 MHz
     Memory Clock 2004 MHz
     Shader Clock 1544 MHz

thanks :)

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5kullm3ister Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05 Sep 2015 Status: Offline Points: 3	Post Options Post Reply Quote 5kullm3ister Report Post Thanks(0) Quote Reply Topic: Z77 Extreme4 Posted: 05 Sep 2015 at 1:24am
	Hi, I have 2x gtx580s and i7 processor, just upgraded to windows ten (BIG MISTAKE!) I keep getting a blue screen of death error saying DXGKRNL.SYS has screwed up, After talking to NVidia tech support they came back to me saying the motherboard is not compatible with windows 10? are yyou going to release a bios or update to correct this or have I got to find a new board to host my i7 and 2 gtx 580s? any advice or help would be great.. I have posted some specs below Motherboard Manufacturer ASRock Model Z77 Extreme4 (CPUSocket) Version To Be Filled By O.E.M. Chipset Vendor Intel Chipset Model Sandy Bridge Chipset Revision 09 Southbridge Vendor Intel Southbridge Model Z77 Southbridge Revision 04 System Temperature 34 °C BIOS Brand American Megatrends Inc. Version P2.90 Date 11/07/2013 Voltage CPU CORE 1.040 V MEMORY CONTROLLER 1.856 V AVCC 3.328 V 3VCC 3.312 V VIN4 1.024 V VIN5 1.696 V VIN6 0.872 V NVIDIA GeForce GTX 580 Manufacturer NVIDIA Model GeForce GTX 580 GPU GF110 Device ID 10DE-1080 Revision A2 Subvendor EVGA (3842) Current Performance Level Level 1 Current GPU Clock 50 MHz Current Memory Clock 135 MHz Current Shader Clock 101 MHz Voltage 0.963 V Current Performance Level Level 2 Current GPU Clock 405 MHz Current Memory Clock 324 MHz Current Shader Clock 810 MHz Voltage 0.963 V Technology 40 nm Die Size 520 mm² Release Date Nov 09, 2010 DirectX Support 11.0 OpenGL Support 5.0 Bus Interface PCI Express x8 Temperature 40 °C SLI 2 GPUs: GeForce GTX 580 + GeForce GTX 580 => Generic PnP Monitor Driver version 10.18.13.5582 BIOS Version 70.10.17.00.82 ROPs 48 Shaders 512 unified Memory Type GDDR5 Physical Memory 1535 MB Virtual Memory 1536 MB Bus Width 64x6 (384 bit) Filtering Modes 16x Anisotropic Noise Level Moderate Max Power Draw 244 Watts Count of performance levels : 3 Level 1 - "Default" GPU Clock 50 MHz Memory Clock 135 MHz Shader Clock 101 MHz NVIDIA GeForce GTX 580 Manufacturer NVIDIA Model GeForce GTX 580 GPU GF110 Device ID 10DE-1080 Revision A2 Subvendor EVGA (3842) Current Performance Level Level 1 Current GPU Clock 50 MHz Current Memory Clock 135 MHz Current Shader Clock 101 MHz Voltage 0.963 V Current Performance Level Level 2 Current GPU Clock 405 MHz Current Memory Clock 324 MHz Current Shader Clock 810 MHz Voltage 0.963 V Technology 40 nm Die Size 520 mm² Release Date Nov 09, 2010 DirectX Support 11.0 OpenGL Support 5.0 Bus Interface PCI Express x8 Temperature 41 °C SLI 2 GPUs: GeForce GTX 580 + GeForce GTX 580 => Generic PnP Monitor Driver version 10.18.13.5582 BIOS Version 70.10.17.00.82 ROPs 48 Shaders 512 unified Memory Type GDDR5 Physical Memory 1535 MB Virtual Memory 1536 MB Bus Width 64x6 (384 bit) Filtering Modes 16x Anisotropic Noise Level Moderate Max Power Draw 244 Watts Count of performance levels : 3 Level 1 - "Default" GPU Clock 50 MHz Memory Clock 135 MHz Shader Clock 101 MHz Level 2 - "2D Desktop" GPU Clock 405 MHz Memory Clock 324 MHz Shader Clock 810 MHz Level 3 - "3D Applications" GPU Clock 772 MHz Memory Clock 2004 MHz Shader Clock 1544 MHz Count of performance levels : 3 Level 1 - "Default" GPU Clock 50 MHz Memory Clock 135 MHz Shader Clock 101 MHz Level 2 - "2D Desktop" GPU Clock 405 MHz Memory Clock 324 MHz Shader Clock 810 MHz Level 3 - "3D Applications" GPU Clock 772 MHz Memory Clock 2004 MHz Shader Clock 1544 MHz thanks :)

parsec Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 04 May 2015 Location: USA Status: Offline Points: 4996	Post Options Post Reply Quote parsec Report Post Thanks(0) Quote Reply Posted: 05 Sep 2015 at 2:57am
	DXGKRNL.SYS is a Windows file, which I believe is the DirectX driver in Windows. If you search the Internet on that file, you'll find BSOD problems related to it exist with all versions of Windows back to Vista and Win 7. When do you get the BSOD, while gaming or randomly, etc? Did you do a Win 10 upgrade installation, or a fresh installation? If an upgrade, what version were you using previously? Window 10 problems and the finger pointing about whom is to blame is rampant now, as is usual every time a new version of Windows is released. The difficult (if not impossible) part is determining what is causing the problem. Claiming the problem is caused by a single, specific thing is common, but is that always true? Saying that a mother board is not compatible with Win 10 is such an over generalization, we have ASRock board users with older boards than Z77 that use Win 10 fine. If a BIOS update could fix it, how then is a board not compatible? A little critical thinking reveals the flaws in claims like these. Problems with SLI and Win 10 can be found all over the Internet, and fixes for that are being released all the time. Speaking of which, Nvidia has a new Win 10 driver for their 500 series video cards, dated 8/31/15. Are you using this driver now? http://www.nvidia.com/download/driverResults.aspx/90500/en-us Win 10 applies updates automatically now, whether you want them or not. A video driver may have been installed by Windows Update that is not working well.