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intermittent SSD issues with AB350 Pro4
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CamNielsen View Drop Down
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Points: 24 		Post Options Post Options   Thanks (0) Thanks(0)   Quote CamNielsen Quote  Post ReplyReply Direct Link To This Post Topic: intermittent SSD issues with AB350 Pro4
    Posted: 23 Feb 2018 at 2:34am
I have been having issues with my MoBo recognizing my SSD. I recently re-installed windows after the update last week killed functionality of a program I use. I also wanted to ensure that my installation of windows was completed solely on my SSD.

After a bunch of frustrating issues at install with my BIOS not recognizing one or both of my drives (see sig for specifics) - I managed to get windows 10 pro installed on my SSD and boot into windows. Unfortunately, I am having the same issues once windows has been installed where my BIOS doesn't recognize my SSD and therefore will not boot into windows. I have checked the drive with Samsung magician and it is "good" according to the tool and the system operated fine for the 3 or so months since my initial build at the end of 2017.

I have seen a couple other posts with similar issues but they didn't seem to resolve (http://forum.asrock.com/forum_posts.asp%3FTID=5401&title=ab350m-pro4-ultra-m2-slot-not-working960evo) - does anyone know what is going on or how this can be resolved?

I am also noticing that my BIOS settings seem to be changing without input from me - most notably my CSM which was mentioned in the post linked above. No idea what is going on and it is immensely frustrating. Any suggestions/thoughts?
Ryzen 7 1700X
AB350 Pro4 ATX
Trident Z 16GB (2x8)
Samsung 960 PRO 512GB
Toshiba P300 3.5 TB 7200 RPM
Asus - GeForce GTX 1060 6GB
Windows 10 Pro OEM 64-bit
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JohnM View Drop Down
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Points: 267 		Post Options Post Options   Thanks (1) Thanks(1)   Quote JohnM Quote  Post ReplyReply Direct Link To This Post Posted: 23 Feb 2018 at 8:24am
I don't have the same motherboard as you but I think a lot of them were adversely affected by the recent BIOS update to support Raven Ridge APUs. You don't say which BIOS you are using but if you have recently upgraded that is probably the cause of your problems. I had the same issues and they were completely fixed by updating to the very latest beta BIOS whose links only started working yesterday.

Just one other observation: it's generally considered best practice to have only one drive connected when installing Windows, then add any others afterwards.
ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110
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CamNielsen View Drop Down
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Points: 24 		Post Options Post Options   Thanks (0) Thanks(0)   Quote CamNielsen Quote  Post ReplyReply Direct Link To This Post Posted: 23 Feb 2018 at 9:42am
Sorry I didn't post my BIOS number as I was at work but it seems I am on P300 - here is an image of my BIOS main screen in case I have mis-identified it - https://imgur.com/lVKDrGn

I did end up re-installing my OS by removing my HDD so I think I got that right at least.
Ryzen 7 1700X
AB350 Pro4 ATX
Trident Z 16GB (2x8)
Samsung 960 PRO 512GB
Toshiba P300 3.5 TB 7200 RPM
Asus - GeForce GTX 1060 6GB
Windows 10 Pro OEM 64-bit
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JohnM View Drop Down
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Points: 267 		Post Options Post Options   Thanks (1) Thanks(1)   Quote JohnM Quote  Post ReplyReply Direct Link To This Post Posted: 23 Feb 2018 at 11:09am
Yes, P3.00. That's quite an old version. The one with the potential problems is either P4.40 or P4.60, introduced to support the Ryzen 5 2200G and 2400G APUs. The best one for your 1700X at the moment is probably P3.40.
ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110
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CamNielsen View Drop Down
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Points: 24 		Post Options Post Options   Thanks (0) Thanks(0)   Quote CamNielsen Quote  Post ReplyReply Direct Link To This Post Posted: 23 Feb 2018 at 11:36pm
Sounds good - I will flash to P3.40 and see if that improves the issue.

Eventually I can get the BIOS to recognize the SSD it just takes some tinkering with settings and reboots. If the computer is left on, eventually it seems to re-boot but I don't know if that is windows restarting or what exactly.
Ryzen 7 1700X
AB350 Pro4 ATX
Trident Z 16GB (2x8)
Samsung 960 PRO 512GB
Toshiba P300 3.5 TB 7200 RPM
Asus - GeForce GTX 1060 6GB
Windows 10 Pro OEM 64-bit
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CamNielsen View Drop Down
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Points: 24 		Post Options Post Options   Thanks (0) Thanks(0)   Quote CamNielsen Quote  Post ReplyReply Direct Link To This Post Posted: 07 Mar 2018 at 11:07am
Updated to 3.40 and 4.30 and then 4.60 and I am still experiencing the same issues.

Changing the CSM settings and plugging in a boot disk seems to occasionally allow me to boot from my SSD but it is inconsistent (inconsistent insofar as the BIOS recognizes the SSD and boots to windows).

Any other ideas on what I can do to resolve this issue?
Ryzen 7 1700X
AB350 Pro4 ATX
Trident Z 16GB (2x8)
Samsung 960 PRO 512GB
Toshiba P300 3.5 TB 7200 RPM
Asus - GeForce GTX 1060 6GB
Windows 10 Pro OEM 64-bit
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CamNielsen View Drop Down
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Points: 24 		Post Options Post Options   Thanks (0) Thanks(0)   Quote CamNielsen Quote  Post ReplyReply Direct Link To This Post Posted: 08 Mar 2018 at 9:54am
Seems when I re-boot into BIOS, change OpROM settings from Legacy to UEFI, then re-boot with a boot drive plugged in, I can select SSD as boot option from the initial F11 menu (not within BIOS).

What could possibly be causing this issue?!
Ryzen 7 1700X
AB350 Pro4 ATX
Trident Z 16GB (2x8)
Samsung 960 PRO 512GB
Toshiba P300 3.5 TB 7200 RPM
Asus - GeForce GTX 1060 6GB
Windows 10 Pro OEM 64-bit
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MisterJ View Drop Down
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Points: 1097 		Post Options Post Options   Thanks (1) Thanks(1)   Quote MisterJ Quote  Post ReplyReply Direct Link To This Post Posted: 08 Mar 2018 at 10:01am
CamNielsen, there is now 4.70 that says: 
1.Update AMD AGESA to PinnaclePI-AM4_1.0.0.1a.
2.Improve M.2 SSD compatibility.
Enjoy, John.
Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
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abasees View Drop Down
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Points: 7 		Post Options Post Options   Thanks (0) Thanks(0)   Quote abasees Quote  Post ReplyReply Direct Link To This Post Posted: 11 Mar 2018 at 4:13pm
would be interested in knowing if 4.70 fixes issue, in same boat but with 2400G apu
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CamNielsen View Drop Down
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Points: 24 		Post Options Post Options   Thanks (0) Thanks(0)   Quote CamNielsen Quote  Post ReplyReply Direct Link To This Post Posted: 13 Mar 2018 at 5:40am
Still having issues on 4.70 - still need to tinker with the BIOS settings but it definitely wasn't a plug-n-play solution to the issues I was having unfortunately.
Ryzen 7 1700X
AB350 Pro4 ATX
Trident Z 16GB (2x8)
Samsung 960 PRO 512GB
Toshiba P300 3.5 TB 7200 RPM
Asus - GeForce GTX 1060 6GB
Windows 10 Pro OEM 64-bit
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