AsRock AB350 Pro4 P.460 Not detecting SATA drives

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   Hello,
Just received a new AB350 Pro4 board with P4.60 already installed.  Installed AMD Ryzen 2200g and 8gb G.skill dual memory modules.  System loads up fine to Bios and recognizes Ram & Processor.  However, I can not get either (I have 2) SATA drive to show up in the boot order. I have tried one drive at a time and have tried SATA3_1..4  ports. (no other drives or M.2 is installed)

What am I missing to get these drives to recognize?  I tried different cables and even temporarily tried a different power supply on the SATA drive in case my main power supply was not putting out voltage to the drives.   Any suggestions?

Thanks

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SilverDSS Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04 Mar 2018 Status: Offline Points: 23	Post Options Post Reply Quote SilverDSS Report Post Thanks(0) Quote Reply Topic: AsRock AB350 Pro4 P.460 Not detecting SATA drives Posted: 04 Mar 2018 at 5:45am
	Hello, Just received a new AB350 Pro4 board with P4.60 already installed. Installed AMD Ryzen 2200g and 8gb G.skill dual memory modules. System loads up fine to Bios and recognizes Ram & Processor. However, I can not get either (I have 2) SATA drive to show up in the boot order. I have tried one drive at a time and have tried SATA3_1..4 ports. (no other drives or M.2 is installed) What am I missing to get these drives to recognize? I tried different cables and even temporarily tried a different power supply on the SATA drive in case my main power supply was not putting out voltage to the drives. Any suggestions? Thanks

MisterJ Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 19 Apr 2017 Status: Offline Points: 1097	Post Options Post Reply Quote MisterJ Report Post Thanks(0) Quote Reply Posted: 04 Mar 2018 at 6:08am
	SilverDSS, you need to update to Beta BIOS/UEFI 4.63. Enjoy, John.
	Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD

SilverDSS Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04 Mar 2018 Status: Offline Points: 23	Post Options Post Reply Quote SilverDSS Report Post Thanks(0) Quote Reply Posted: 04 Mar 2018 at 6:19am
	Thank you sir!!!

MisterJ Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 19 Apr 2017 Status: Offline Points: 1097	Post Options Post Reply Quote MisterJ Report Post Thanks(0) Quote Reply Posted: 04 Mar 2018 at 6:23am
	Did that fix it, SilverDSS? It seems to have corrected lots of problems. Enjoy, John.
	Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD

SilverDSS Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04 Mar 2018 Status: Offline Points: 23	Post Options Post Reply Quote SilverDSS Report Post Thanks(0) Quote Reply Posted: 04 Mar 2018 at 6:42am
	Just finished flashing and it did not fix "my" issue. I am starting to believe I may have an issue with the Power Supply or Both of my drives got zapped. Trying to round up some replacement parts to try swapping. If anyone else has any ideas feel free to post..... Thanks

SilverDSS Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04 Mar 2018 Status: Offline Points: 23	Post Options Post Reply Quote SilverDSS Report Post Thanks(0) Quote Reply Posted: 04 Mar 2018 at 7:57am
	Just a follow up: Swapped Power Supply...still no go. So then I tried both SATA drives in a working machine....AND THEY ARE BOTH DEAD! Somewhere along the line must have had a power surge that killed both drives. DANG...3TB of data and an SSD toast. Not a fun way to discover when I was all excited to set up new machine. :(

Slagathor Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 13 Jul 2018 Status: Offline Points: 1	Post Options Post Reply Quote Slagathor Report Post Thanks(0) Quote Reply Posted: 13 Jul 2018 at 8:54am
	I am having the same issue, except I tried a functioning HD (tested in another computer) in my new one and it's not finding that either.