AB350I mini itx drivers issue

Hi people, I have serious problems with the system drivers.

HDMI output is greyed out even if I have installed the audio drivers provided by the asrock website.

Also, after having installed all in one drivers, if I try to install the Vega drivers found on AMD website, the system says that there is no compatible driver.

Resulting in a yellow triangle in the "devices" tree of my computer.

What the heck!

stree wrote: Impossible to comment without full detail of your build...............Just fill in the signature, then it shows every time.

Asrock ab350i + ryzen 3 2200g.

I get error 12 in the device tree, regarding the Vega graphics. Even if driver 17.7 is correctly installed.

Also still no audio

MisterJ wrote: cubebucket, stree is absolute correct!? But here is a starter.? Please go here: https://support.amd.com/en-us/download Download the chip set drivers and video drivers for your set up.? Install them and let us hear.? Include your OS and BIOS/UEFI versions in your specifications.? You can follow the example in my signature.? Enjoy, John. EDIT: Please look at my signature and provide ALL the information I have.

I already have these drivers. Bios 4.51 beta. I also tried drivers from amd website that are versione 17.7 instead of 17.3

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MisterJ wrote: cubebucket, when you have supplied the requested information, we will try to assist you.? Enjoy, John.

I finally got back home and managed will update my signature with the full specs of my friend's system.

The mobo is kinda new but I noticed that the two capacitors close to the HD audio thing are slightly tilted on a side. People told me that this does not matter since the capacitors are correctly attached to the board.

I really do hope this is just a driver issue.

What I plan to do is to try with a new clean install + AMD drivers.

Do you have any better hint? :) Thanks in advance :)

Edited by cubebucket - 12 Mar 2018 at 5:03am

Thanks, cubebucket.  I assume you have done more than one Clear CMOS and/or F9 and F10 - if not please do.  I think your new install of W10 is a good idea.  Is it 32 or 64 bit?  Please post the P/N for the memory, so the memory experts can comment - one stick or two and what slot?  You are welcome.  Enjoy, John.