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AB350 Gaming-iTX/ac - freezing (oh no...)

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Xaltar View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 16 Mar 2018 at 7:36pm
Early on when Ryzen launched I would get hanging in games on my 1600x for about 3 - 5 seconds then back to normal (usually with me dead lol). 

In the end a windows update fixed the issue, after months of scratching my head, trying different components and OS installs. The turbo theory certainly seems to be in the same vein, worth a shot.

Good luck Thumbs Up
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cristy6100 Quote  Post ReplyReply Direct Link To This Post Posted: 16 Mar 2018 at 7:36pm
I reported this yesterday here http://forum.asrock.com/forum_posts.asp?TID=8075&PID=47916&#47916
The only temporary fix is to lower your CPU voltage (with a negative offeset, try -100 first cause its the lowest offeset available and test from there) this will lower the frequency of the throttles but not eliminate them


Edited by cristy6100 - 16 Mar 2018 at 7:37pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Thenightstalker Quote  Post ReplyReply Direct Link To This Post Posted: 16 Mar 2018 at 6:57pm
Yeah that's one reason why I chose it to try on this system but not without seeing others trying it first.

There's a couple of tests and videos that stated it runs "OK" even on a 2200g (ofc on low settings) and my overal OK FPS are telling me that the system can run it pretty smoth.

Those drops are horrible, since they appear frequently and without any clear reason. I tried to quit any pograms that may interfere but nothing changes.

However I did some further investigations on that problem and found this:
https://www.reddit.com/r/Amd/comments/82wmo3/2400g_users_turbo_off_helps_with_slowdowns_who/

This video shows basically the same behavior I'm experiencing with Origins. The frequenc it appears is different but it's exactly the same thing, smooth FPS, suddenly stuttering for ~3 seconds and again smooth FPS.

They say it's a bug in the CPU/APU turbo mode, which at least sounds plusible. I'll try this today and get back with results.

Thanks


Edited by Thenightstalker - 16 Mar 2018 at 6:58pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 16 Mar 2018 at 5:51pm
Assasin's creed origins is BRUTAL on systems thanks to it's excessive DRM and less than ideal optimization. This is a well known issue that brings any system even remotely falling short of recommended specs to it's knees. Give it a google, there may be some workarounds/tricks to pick things up. 

Generally you will get better results lowering the resolution than dropping settings from medium to low. If there are any view distance sliders or foliage etc you can lower these, this will reduce the amount of data swapped between the CPU, GPU, HDD and RAM. 

On the up side 50fps on low means your APU is working and stretching it's legs. 

You can also try setting your share memory as low as you can. The only benefit of having more dedicated vRAM is that is faster than system RAM, on an APU that is completely moot. When you run out of frame buffer the game swaps to RAM, which, is the same speed as the frame buffer. Given you have 16gb of RAM I doubt it will make much of a difference but it may play better (or worse) with some games. Don't be shy to experiment with different share memory sizes with different games. Some will run better with smaller numbers and others with larger, it all depends on what aspect of the engine is best optimized. Some games optimize RAM swapping to the extreme to facilitate smoother gameplay on older systems, in these cases you will benefit from smaller share memory sizes for example.

  
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Thenightstalker Quote  Post ReplyReply Direct Link To This Post Posted: 16 Mar 2018 at 3:36pm
Ok, looks like it's working now, kind of.

Here's what I did:
First I downloaded new beta bios and flashed it. Worked fine.
Then I set back the RAM to my "medium" settings > 3200 CL15/15/15/15 @1,4 V
Also set the frame buffer back to 2G where it was.

Then booting up, everything fine. I downloaded the chipset drivers and display drivers from AMD as well as the cleanup utility. No freezes or bsod so far!
After that I ran cleanup utility and removed all display drivers and tools. Then I installed the chipset drivers followed by the display drivers. Always properly restarting after each install, ofc.

After that I downloaded Assassin's Creed Origins which was a 43 GB and everything worked fine. The system fellt into suspend mode once but it turns back on immediately and worked fine.

Now comes the sad part ...
I wanted to try Origins because I've seen a couple of tests where the game ran quite well for an APU and I thought that's great, I'm ok with that performance and want to play it.
The game runs, I played the first part on a medium quality which was quite good except a few drops in fps but mostly OK. Even when you come to town it was playable but then after a while it started to stutter massively, everey 5-10 seconds it seemed to almost stop for 1-2 seconds before going on. I looked at the ingame benchmark and saw the awful result.

I set everything to low (not lowest) hoping it would help but no, same issue! It's like the game ist loading tons of data every few seconds and slows down like hell. That can't be normal!?
The ingame benchmark show a max. FPS of about 40 (medium) and 50 (low) so that's what I was expecting after seeing the tests but the average fps was about 20 because of the massive stuttering every few seconds.

I don't think that's a mainboard issue but maybe a settings issue, I don't know. Can anyone help?

Thanks
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Thenightstalker Quote  Post ReplyReply Direct Link To This Post Posted: 15 Mar 2018 at 10:04pm
K, I'lll give it a try tonight ;-)
I'll also upgrade Bios to 4.51 to fix any possible wlan issues.

Get back here with results.
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Post Options Post Options   Thanks (1) Thanks(1)   Quote stree Quote  Post ReplyReply Direct Link To This Post Posted: 15 Mar 2018 at 9:51pm
Stick with just chipset and graphics drivers for now, see what you get..........can take it from there......
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Thenightstalker Quote  Post ReplyReply Direct Link To This Post Posted: 15 Mar 2018 at 9:48pm
I was pretty sure everything was/is ok just because there where noc issues, no error messages in my device manager and all devices seem to work as they should.

But you're right, that was a bit to easy.

I didn't chose anything, I installe the ASRock App Store app and in this there's a drivers/updates section where it shows me ATI Graphics drivers, LAN Drivers and HD Audio drivers which I installed because they defenitely where missing.

But I think I should try to do it again the way you described. Therefore I'll unsinstall the ATI Drivers completely, as well as the LAN / WLAN Drivers and download the specific chipset and latest ATI Radeon Drivers directly from ATI.

So I'll get this first:
https://support.amd.com/de-de/download/chipset?os=Windows%2010%20-%2064

Then go there:
https://support.amd.com/en-us/kb-articles/Pages/Radeon-Software-for-Ryzen-Desktop-Processors-with-Radeon-Vega-Graphics-Release-Notes.aspx

and get the drivers for Ryzen APU Graphics.

After that I should be done, right?
Or do you think a clean Windows 10 reinstall would be better?
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Post Options Post Options   Thanks (1) Thanks(1)   Quote stree Quote  Post ReplyReply Direct Link To This Post Posted: 15 Mar 2018 at 9:31pm
that sound more like All-in-one drivers than chipset drivers, and you are very vague about which drivers and in what order.
You need to get this established really before anything else.
latest chipset drivers, complete package, no picking aand choosing, the whole package as is, and only from AMD, nowhere else.
Same with Radeon drivers, only from AMD site, latest version is still 17.7 I think.
MUST install chipset first, then graphics, and you must uninstall current drivers first before intalling latest.

https://support.amd.com/en-us/download


Edited by stree - 15 Mar 2018 at 9:45pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Thenightstalker Quote  Post ReplyReply Direct Link To This Post Posted: 15 Mar 2018 at 8:42pm
Originally posted by stree stree wrote:

Could you state exactly, the chipset and gpu (Radeon) drivers installs?
This must be chipset first and then the Radeon drivers, because if you install the Radeon first, the video drivers in the chipset pack will overwrite with graphics drivers that will give problems.



I'd bet I did it in this order mainly also because of my slow WiFi connection.
But I installed all the drivers through the ASRock App Shop.

I remember downloading all drivers except ATI Radeon AiO because I wanted the smaller ones to be done first. Also I knew that display drivers usually should come last because they often interfere with others.

So I think I did it that way. But I can't really tell which drivers the ASRock Utility offered me, there was a HD Audio as well as an Intel Networking device driver and a 3rd one. Are there 2 different Network drivers for LAN and WLAN controllers? In that case there was no specific chipset driver at all. But I used the latest Windows 10 built and did all available updates straight after installing Windows. So they myght already have been installed with the system?

However, I don't think this caused the freezing, maybe that's why AC BF crashed and 3D Mark didn't know my GPU and driver...!?

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