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Z370 Extreme 4 - Flashing blue and not starting

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akididou View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote akididou Quote  Post ReplyReply Direct Link To This Post Topic: Z370 Extreme 4 - Flashing blue and not starting
    Posted: 06 Apr 2018 at 4:55pm
Hi,

I have buy a new configuration with an Z370 Extreme 4, and i had connected all my composants except my watercooling and the computeur started.
So i have hard stop the computer (I pushed 4sec on power button)

So, after I has connected my watercooling, my computer not starting ! There are nothing ! Only the motherboard light pink and after 2sec she flashing blue !

No sound on buzzer, no fan working ...

Help ???


Edited by akididou - 06 Apr 2018 at 4:56pm
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Xaltar View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 06 Apr 2018 at 5:08pm
Full system specs please, including RAM brand and model number, PSU model and connected devices.

We can't help you if we don't know what specs you have. You can see your system, we can't Wink
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akididou View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote akididou Quote  Post ReplyReply Direct Link To This Post Posted: 06 Apr 2018 at 5:16pm
Ok thank's ! 
So my specs are : 

MB : Asrock Z370 Exteme 4
CPU : Intel Core i3-8100
RAM : Corsair ValueSelect 8 Go DDR4 2133 Mhz CL15
WaterCooling : Enermax Liqmax II 120 ELC-LMR120s-BS
Alim : Corsair Builder Series VS550 80 Plus
Case : Cooler Master Storm Trooper (SGC-5000-KKN1)

So i have try to start the computer without power button, just with a screwdriver for touch the jumpers and nothing ...

Nothing are connected


Edited by akididou - 06 Apr 2018 at 5:17pm
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akididou View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote akididou Quote  Post ReplyReply Direct Link To This Post Posted: 06 Apr 2018 at 5:31pm
A video from my problem

https://youtu.be/Lirto8P9MJs
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badbri View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote badbri Quote  Post ReplyReply Direct Link To This Post Posted: 07 Apr 2018 at 9:09am
I do not see the Enermax heatsink part on the CPU, and I can see the motherboard mount holes where it should be attached....
https://www.passmark.com/baselines/V9/display.php?id=99573335296
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 07 Apr 2018 at 9:12am
Originally posted by badbri badbri wrote:

I do not see the Enermax heatsink part on the CPU, and I can see the motherboard mount holes where it should be attached....


That would prove problematic.
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akididou View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote akididou Quote  Post ReplyReply Direct Link To This Post Posted: 07 Apr 2018 at 5:54pm
Hi guys and thank's for your answers !

So yesteday i had try all possibility ! And nothing working ...

I have unplugged my motherboard, changed alimentation, changed ram, cleared CMOS, put an buzzer, put an other GPU, tryed to start without the CPU, without the watercooling, nothing start ...

I have no electricity on PCI ports, and no fans start ...

So i have ask to be refund
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ssateneth Quote  Post ReplyReply Direct Link To This Post Posted: 07 Apr 2018 at 9:58pm
the "Flashing blue" is just the RGB lighting in its default state. You are missing CPU heatsink too. did you connect the power button to the correct spot? also sometimes if your power supply detects a short, it won't turn on the computer (only standby power is on). i had 2 different graphics cards that had shorts on the power area and computer refused to turn on. once i forced it to turn on, the graphics cards caught on fire
MB: X399 Taichi, UEFI L3.32
VGA: EVGA 1080 Ti FTW3
PSU: Seasonic PRIME 1300 W PLATINUM
CPU: AMD Ryzen Threadripper 2950X
MEM: 4x16GB, 3600MHz G.Skill Trident Z F4-3600C17Q-64GTZKW
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Post Options Post Options   Thanks (0) Thanks(0)   Quote akididou Quote  Post ReplyReply Direct Link To This Post Posted: 09 Apr 2018 at 5:24pm
Hi, 

Yes I has disconnected my Watercooling for exclude this error, but with or without it's the same ... nothing start. I has tried to juste connect the cpu fan but the same. 

For the power button, i has tried all the possibility, use a screwdriver, and ... you know the result  ... nothing

I have tried to shunt the power button by connected a cable on my alimentation 16x PIN, and the fan of alimentation turn but nothing on the Motherboard ... 

I refund her ...

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akididou View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote akididou Quote  Post ReplyReply Direct Link To This Post Posted: 09 May 2018 at 4:50pm
Last message to tell you that the refund worked.

And I do not understand where the problem comes from
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