ASRock Taichi X399 suddenly dead? |
Post Reply | Page 12> |
Author | ||
Xaltar
Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 22943 |
Post Options
Thanks(0)
Posted: 12 Apr 2018 at 2:19pm |
|
Damn, that sucks.
Another thing we have seen here on occasion is windows updates causing issues. Unlike legacy BIOS of old, the operating system can access and change BIOS info with UEFI. It is remotely possible Windows updated, altered some settings in the UEFI but did not do so correctly and corrupted the settings. This is why I suggested pulling the battery and leaving the system disconnected from power for a few hours. If windows update messed it up, that should be all it takes to restore it (windows can't reflash your BIOS so it would only be corrupted settings not the actual firmware). For some reason we often see the UEFI retain it's deeper (RTC and related) settings with a standard CMOS clear. The only way to clear this properly is to remove the battery with the system disconnected from power. 10 minutes should ordinarily be enough but I generally leave it for two to three hours to ensure the settings clear and no residual power anywhere retains them. If you have not tried pulling the battery, you can give that a shot. If you have, that is me out of ideas.
|
||
|
||
Flapjack
Newbie Joined: 11 Apr 2018 Location: Peyton, CO Status: Offline Points: 9 |
Post Options
Thanks(0)
|
|
Someone on HardOCP recommending trying the BIOS flashback procedure. Even though it didn't help, I finally got some different behavior than just LEDs. I'm wondering why ASRock support didn't suggest I at least try that?
Quoting myself from my post on HardOCP:
|
||
Flapjack
Newbie Joined: 11 Apr 2018 Location: Peyton, CO Status: Offline Points: 9 |
Post Options
Thanks(0)
|
|
No... I wish. It's totally dead. Even though the reviews on NewEgg are overall good, digging in a bit deeper reveals many with exactly the same issue. ASRock's reply is always the same.
I got them on the phone fairly quickly (they didn't respond to my online request yet) and they sound like they'll RMA it. Problem is, they don't cross-ship, so this fiasco is going to cost me weeks. I'll probably run up to Microcenter in Denver, buy a new board (with an extended warranty, as it seems I'll need it with any of the TR boards out there... which all seem to die in a similar manner), and just sell the replacement when it comes back. |
||
lowdog
Newbie Joined: 16 Apr 2017 Location: Australia Status: Offline Points: 194 |
Post Options
Thanks(0)
|
|
X399 Fat Pro Gaming bios 3.10 - TR4 1900X - 64GB G-SKILL TridentZ F4-3200C14Q-64GTZ @ 3133MHz - Vega 64 AIO with EK block - WC Custom loop - 1500W Silverstone PSU - yay
|
||
Flapjack
Newbie Joined: 11 Apr 2018 Location: Peyton, CO Status: Offline Points: 9 |
Post Options
Thanks(0)
|
|
Nevermind the clear CMOS idea... forgot it's a button, lol.
|
||
Flapjack
Newbie Joined: 11 Apr 2018 Location: Peyton, CO Status: Offline Points: 9 |
Post Options
Thanks(0)
|
|
I don't believe it's the PSU, or a power event. I tried a different PSU (see my above post) and I have a very, very solid UPS between the wall and PC. Nothing else in the house had any issue... this is absolutely an issue with the board.
I can try leaving the CMOS jumper shorted for a while. Who knows... I might get lucky. |
||
Xaltar
Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 22943 |
Post Options
Thanks(0)
|
|
Ouch.
Sounds like some kind of power event. Try (with a different PSU) removing all power from the board, removing the battery and leaving the clear CMOS jumper bridged for 2 - 3 hours then hook it back up and try again with 1 stick of RAM etc. If that does nothing, you will need to RMA. I wouldn't trust that PSU either, if you can RMA that too I would. Even if it is working there could be an intermittent fault that killed the system. I have never had a board die on me without either bad caps (not an issues since the switch to solid caps) or another component blowing and taking the system with it, usually PSU. One more thing you could look at, pull the board from the case and see if there is anything under it that could have caused a short. Try and power it up outside the case. I have actually seen a case where a bug caused a short, it somehow got under the motherboard and shorted out some contacts, it was cooked and smelled like bacon
|
||
|
||
Flapjack
Newbie Joined: 11 Apr 2018 Location: Peyton, CO Status: Offline Points: 9 |
Post Options
Thanks(0)
|
|
Tried a different power supply. It looks like the freaking board is dead. I honestly cannot believe my luck.
|
||
kerberos_20
Senior Member Joined: 06 Dec 2017 Location: czech republic Status: Offline Points: 3657 |
Post Options
Thanks(0)
|
|
u should try different psu, sound like something short out
|
||
Flapjack
Newbie Joined: 11 Apr 2018 Location: Peyton, CO Status: Offline Points: 9 |
Post Options
Thanks(0)
|
|
I tried pulling out half the RAM, but it still won't even recognize the power button being pressed. As soon as power is plugged in, it starts the slowly pulsing LEDs on its own.
|
||
Post Reply | Page 12> |
Tweet
|
Forum Jump | Forum Permissions You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum |