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x370 Taichi - sound problem

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obeliskk11 View Drop Down
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    Posted: 28 Apr 2018 at 5:38am
Originally posted by Reinvented Reinvented wrote:


Show screenshot of Speaker properties/Advanced.  And have you tested the headset on other devices?  If it's not getting detected, and you are getting a warning that nothing is plugged in, then you have a failure.  

Also, check to see if your digital output on the rear is lit up red.  If it isn't, then you have a failure there. 

Here is the screenshot: http://prntscr.com/jb0wcu

Headsets are working fine on other computer, also i installed Ubuntu besides Windows to test it out, and sound is working with no problems on Ubuntu, no cuts off no nothing. Like it should.

Digital output is blinking the red color, so it should be working.


I tried every possible version of driver, i don't think it has to do with driver at this point, but with windows 10. Something is causing it, but i can't figure out what. I even reinstalled windows 10 2 weeks ago hoping that it would solve itself, but it didn't.

I think problem started happening after some update.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Reinvented Quote  Post ReplyReply Direct Link To This Post Posted: 28 Apr 2018 at 4:31am
Originally posted by obeliskk11 obeliskk11 wrote:

Originally posted by Reinvented Reinvented wrote:

I haven't had any troubles using the latest Realtek HD Audio drivers from Microsoft Update Catalog.

Here is a link:  https://www.catalog.update.microsoft.com/Search.aspx?q=6.0.1.8419

Extract to a folder, and manually update the driver the folder.  

I did exactly as you said and problem still occurs.


I actually have no idea how to fix this. First time i encounter such a weird problem that i can't solve.

Show screenshot of Speaker properties/Advanced.  And have you tested the headset on other devices?  If it's not getting detected, and you are getting a warning that nothing is plugged in, then you have a failure.  

Also, check to see if your digital output on the rear is lit up red.  If it isn't, then you have a failure there. 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote obeliskk11 Quote  Post ReplyReply Direct Link To This Post Posted: 28 Apr 2018 at 3:40am
Originally posted by Reinvented Reinvented wrote:

I haven't had any troubles using the latest Realtek HD Audio drivers from Microsoft Update Catalog.

Here is a link:  https://www.catalog.update.microsoft.com/Search.aspx?q=6.0.1.8419

Extract to a folder, and manually update the driver the folder.  

I did exactly as you said and problem still occurs.


I actually have no idea how to fix this. First time i encounter such a weird problem that i can't solve.


Edited by obeliskk11 - 28 Apr 2018 at 3:41am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Reinvented Quote  Post ReplyReply Direct Link To This Post Posted: 27 Apr 2018 at 11:47pm
I haven't had any troubles using the latest Realtek HD Audio drivers from Microsoft Update Catalog.

Here is a link:  https://www.catalog.update.microsoft.com/Search.aspx?q=6.0.1.8419

Extract to a folder, and manually update the driver the folder.  
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Post Options Post Options   Thanks (0) Thanks(0)   Quote obeliskk11 Quote  Post ReplyReply Direct Link To This Post Posted: 27 Apr 2018 at 8:45pm
Originally posted by Reinvented Reinvented wrote:

That did not answer my question.  But okay.

So, what bios are you using?  Are you overclocked?
I am using v3.30 and computer has never been overclocked.

I meant to say all games can reproduce the problem, whether its LoL, Fortnite, CS:GO, or any other games. It happens even when i am not in game, but have turned on live streams, it's really annoying.

I tried Ubuntu and turn on 10 streams at once, no problem at all, so it has to do something with windows 10.

I didn't have this problem when i bought this computer.

Is there a way to download earlier version of realtek driver? I have a cd that came with motherboard but i can't play the cd, because i dont have cd/dvd drive.


Edited by obeliskk11 - 27 Apr 2018 at 8:45pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Reinvented Quote  Post ReplyReply Direct Link To This Post Posted: 27 Apr 2018 at 2:42pm
Originally posted by obeliskk11 obeliskk11 wrote:

Originally posted by Reinvented Reinvented wrote:

What game are you playing when this problem happens?

With game is easy to reproduce the problem, but it happens in general. For example when i watch Twitch (its site for live streaming games), and i open 1 stream or 2 streams and i do general stuff it cuts off too.

Any game that has fullscreen mode, will cut the sound almost immediately.

That did not answer my question.  But okay.

So, what bios are you using?  Are you overclocked?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote obeliskk11 Quote  Post ReplyReply Direct Link To This Post Posted: 27 Apr 2018 at 8:52am
Originally posted by Reinvented Reinvented wrote:

What game are you playing when this problem happens?

With game is easy to reproduce the problem, but it happens in general. For example when i watch Twitch (its site for live streaming games), and i open 1 stream or 2 streams and i do general stuff it cuts off too.

Any game that has fullscreen mode, will cut the sound almost immediately.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Reinvented Quote  Post ReplyReply Direct Link To This Post Posted: 27 Apr 2018 at 8:04am
What game are you playing when this problem happens?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote obeliskk11 Quote  Post ReplyReply Direct Link To This Post Posted: 27 Apr 2018 at 7:31am
Originally posted by datonyb datonyb wrote:

we need a bit more info

e.g.
using headset ?
any other speakers ?
on headset using front pc case or rear sockets ?
3.5mm jacks or usb headset ?

I tried using earphones and headphones (3.5mm), 3 of them total, and it doesn't change anything.
Also i am using only 1 sound device per time, so no multiple devices.
I use the ports on I/O panel, i do not have front panel connected at all.

I tried all the latest version of drivers for ALC1220 from all the brands. Gigabyte had the latest driver released 2 days ago, but always the same problem.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 27 Apr 2018 at 1:47am
we need a bit more info

e.g.
using headset ?
any other speakers ?
on headset using front pc case or rear sockets ?
3.5mm jacks or usb headset ?
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