Help blue stuck on rgb strips and spire

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   The blue on both the rgb strips and spire cooler seems as if it's "stuck", like when I choose for all colors to zero the blue LEDs stay on and when I choose either red or green only to be on, I get cyan or purple. I tried redownloading the ASRock software, doing the cmd prompt, and switching the led connectors with no luck.

Surprisingly, when I do switching the led connectors the blue LEDs remain off regardless of software input...

Btw motherboard is ab350 pro4

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Eyedeekay Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 06 May 2018 Status: Offline Points: 4	Post Options Post Reply Quote Eyedeekay Report Post Thanks(0) Quote Reply Topic: Help blue stuck on rgb strips and spire Posted: 06 May 2018 at 7:27am
	The blue on both the rgb strips and spire cooler seems as if it's "stuck", like when I choose for all colors to zero the blue LEDs stay on and when I choose either red or green only to be on, I get cyan or purple. I tried redownloading the ASRock software, doing the cmd prompt, and switching the led connectors with no luck. Surprisingly, when I do switching the led connectors the blue LEDs remain off regardless of software input... Btw motherboard is ab350 pro4

JohnM Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 20 Feb 2018 Location: UK Status: Offline Points: 267	Post Options Post Reply Quote JohnM Report Post Thanks(0) Quote Reply Posted: 06 May 2018 at 8:49pm
	Have you tried clearing the CMOS?
	ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110

Eyedeekay Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 06 May 2018 Status: Offline Points: 4	Post Options Post Reply Quote Eyedeekay Report Post Thanks(0) Quote Reply Posted: 07 May 2018 at 4:06am
	Yes and I also updated bios from 4.6 to 4.7 with no luck. I narrowed my problem concerning the "blue" part of the header either being damaged or faulty.