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USB 3 FRONT PANEL PORTS DO NOT WORK

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Chris84 View Drop Down
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    Posted: 21 Sep 2015 at 3:18pm



Hi,
I recently had an ASROCK H61M-DG3/USB3 motherboard fitted into my not so old (18 months) HP Pavilion p6-2460ef PC & even though the original HP USB 3 ports are connected to my new motherboard they do not work.  All the USB settings in the BIOS are enabled & the correct USB drivers are installed in 'Device Manager' with no conflicts I still cannot use the two front USB 3 ports.
 
Any help to diagnose this problem would be very much appreciated, as HP are useless!Angry
 
ASROCK Motherboard:-
 
HP Motherboard:-
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