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X470 Gaming K4 - unstable and win crashes
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Mistle View Drop Down
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Points: 10 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Mistle Quote  Post ReplyReply Direct Link To This Post Topic: X470 Gaming K4 - unstable and win crashes
    Posted: 27 May 2018 at 9:09pm
Hi
Recently after few years I've made decision to upgrade my system.
I've bought X470 Fatality with 2600X and RAM is CMK16GX4M2B3200C16.  Yes I know about RAM and I wil talk about later. Operating system is Win10.
I was very exciting to change my old hardware but first moments were opposite to exciting.
Platform was completely unstable , windows crashed after few min of working Ouch

Of course needed drivers was installed.
Changed memory to 2933 in XMP profile helped a bit but not resolved all issues.
My next move was bios upgrade to 1.15A , it lower frequency of win crashes but  soundblaster functions disappered from realtek drivers. Whan i started soundblaster or realtek panel program it ended without nothing after sec. I tried to uninistall and install realtek drivers again but now I can only install pure realtek drivers without soundblaster panel. It seems that during installing Realtek doesn't detect sounblaster corrrectly.

Situation now is that during test load under OCCT software system is stable , during the working once per few hours system crashes. 
Not sure if for 100 % it is fault of memory as burn tests during many hours didn't show anything , I have crashes only during working in win10. Of course I'm talkng about 2933 speed , 3200 is unreachable with this memory  Ouch
And event if I spent a lot of money for another set of memory nobody can guarantee that makes my system rock stable. 
So system is unstable , with new bios I lost SoundBlaster features and don't know what to do next ?

Thanks in advance for any help what I can more check or change in board or Win10 to make it stable platform ?

PS
Sry for English but it's not my first language.
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datonyb View Drop Down
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Points: 3154 		Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 28 May 2018 at 12:04am
did you install a brand new clean install of win 10 (and also a fresh media creation not an old dvd )
[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold
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Mistle View Drop Down
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Points: 10 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Mistle Quote  Post ReplyReply Direct Link To This Post Posted: 29 May 2018 at 4:46am
Hi
My win10 is quite new but not after clean install . 
Reinstalling win10 will take  alot of time  , specially reinstaling my applications .
Anyway after many tries and switching on spectre protection and turning on virtualisation for CPU in bios system is more or less stable. We will see how stable during using it. 
Still two more features doesn't work.
1. After bios update soundblaster functions stopped working
2. Is it possible to achieve 3200 Mhz for my memory kit by any tuning or only future bios update can help ?
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chubalz View Drop Down
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You should clean install OS because your using different chipset and drivers on you previous system. Even uninstalling it will still have system unstable.
Ryzen 5 1600 3.80ghz @1.3375v
Asrock X370 Gaming X 5.20 Bios
CM MA610P
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Gskill Trident Z RGB F4-300016D-16GTZR @2800mhz
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datonyb View Drop Down
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Points: 3154 		Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 30 May 2018 at 1:08am
the ram could maybe make the 3200 speed using the ryzen dram calculator but i wouldnt advise this on a basically unstable windows install,we have seen time and time again problems with win10 when used on a new system without a clean install

which is exactly why i asked that question
[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold
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Xaltar View Drop Down
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Points: 26118 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 30 May 2018 at 3:13am
Originally posted by datonyb datonyb wrote:

we have seen time and time again problems with win10 when used on a new system without a clean install

which is exactly why i asked that question

I couldn't agree more. Windows 10 is fiddly at the best of times, downright obnoxious when you are not running a fresh install on new hardware. 

Literally every issue I have had with my Ryzen system turned out to be Windows 10 related, not hardware (aside from RAM speeds). I had intermittent 10 - 40 second freezes, replaced every component in my system, reinstalled windows upwards of 10 times and nothing cured it. Eventually I put the original config back together and tried one last fresh install, I had lost my install USB so downloaded the latest Win 10 installation and made a new one. Problem solved. Turned out it was an update that was failing to install on my older install medium. I tested by reinstalling on another drive with the old USB installer, the problem was back.

The moral of the story, always download the latest install medium and make a clean install when you upgrade major components, especially motherboard. 
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Mistle View Drop Down
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Points: 10 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Mistle Quote  Post ReplyReply Direct Link To This Post Posted: 30 May 2018 at 5:13pm
Okie , you convinced me to install fresh win10, I hope I will be able to do it during weekend Tongue
Than I come back to issue with unstable memory at 3200 Mhz but I afraid that without resolving it in bios it could be impossible. I see alot of topics with problems about memory with Ryzens and poor support from AMD in these cases. I didn't suspect that is so big problem Cry

Issue nr 2. Not working sounblaster features after bios upgrades. I think it's a problem with old drivers for realtec. With bios upgrade nobody changed drivers . But it would be nice if someone from Asrock can confirm it.
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datonyb View Drop Down
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Points: 3154 		Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 31 May 2018 at 2:21am
ok follow these steps please
grab a usb stick (8gb)
go to windows media creation tool webpage (use google to find)
follow instructions to create a bootable win10 usb (make sure you select the version that you have the serial for  (it is win10 64bit ? )
then do a fresh clean install (this will not need loads of updates as it will be the current version)
next go to amd support direct and grab the chipset drivers

now back to windows and use windows update for any remaining drivers

DO ALL OF THIS ON STOCK CPU AND STOCK RAM SETTINGS................


if you have an ssd AND  a large storage spinning hard drive it seems prudent to actually install the os on the large drive and then use the free x470 program for combining drives for ssd speed
[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold
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Mistle View Drop Down
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Points: 10 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Mistle Quote  Post ReplyReply Direct Link To This Post Posted: 01 Jun 2018 at 10:44pm
Installing new win OS is more or less easy thing ( I remember times when I had to do it by floppy drive), On the other hand reinstalling all application is pesky thing. But I've reinstalled OS.
After few tests on new OS nothing really changed , system is stable on 2933 Mhz .
I could raise to 3066Mhz and somewhere here is red line which I can't accross. Even with highier voltage.
Achieve 3200 Mhz seems to be beyond reach . 
Also nothing changed with soundblaster features, I have audio but can't use sounblaster features. Drivers  don't recognise sounblaster with last bios upgrade. 
So a lot of work and nothing really changes. Ouch
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datonyb View Drop Down
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Points: 3154 		Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 02 Jun 2018 at 1:56am
nothing changed ?

but before you had windows crashes now none you mention

that seems a big change to me
[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold
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