ASRock.com Homepage
Forum Home Forum Home > Technical Support > Intel Motherboards
  New Posts New Posts RSS Feed - J3455B-ITX - linux problems
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

J3455B-ITX - linux problems

 Post Reply Post Reply
Author
Message
ggerla View Drop Down
Newbie
Newbie


Joined: 12 Jun 2018
Status: Offline
Points: 4
Post Options Post Options   Thanks (0) Thanks(0)   Quote ggerla Quote  Post ReplyReply Direct Link To This Post Topic: J3455B-ITX - linux problems
    Posted: 12 Jun 2018 at 3:56pm
I have a tricky problem with my configuration J3455B + linux.
I experienced daily freeze of PC. Sometimes the freeze happen after 1 hour from boot, sometimes after 10 hours. Always it happen when no user is connected.
I tryed to disable c-state from bios and from OS. I tryed to disable hcpi from BIOS and OS. I tryed Ubuntu 18.04 (kernel 4.15) and Linum Mint 18.3 (kernel 4.10).
I checked log files (kern.log, syslog, etc) and it seems that no special event are logged. 
Can you help me?


Motherboard: J3455B-ITX with BIOS 1.3
RAM: 2x8GB CMSA16GX3M2C1866C11
HDD: SSD 240GB SanDisk Plus
USB 3: 4 USB-Ethernet adapter Rankie
USB 3: 1 HUB USB 3 powered with external HDD connected
USB 2: 1 HUB USB 2 with keyboard and mouse connected

OS: Ubuntu 18.04 or Linux Mint 18.3


Back to Top
akcount View Drop Down
Newbie
Newbie


Joined: 19 Jul 2018
Location: Russia
Status: Offline
Points: 1
Post Options Post Options   Thanks (0) Thanks(0)   Quote akcount Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jul 2018 at 9:13pm
Dear ggeria, I have the same problem - Ubuntu Desktop 18.04 in this m/b going down (complete unexpectable power off, system return to normal only after disconnection power cord and connecting it again) or going to unexplainable freeze (monitor is off or blinking, pressing keyboard - no reaction, etc... return to normal only after reconnect power cord).

Did You find a solution?
Back to Top
ggerla View Drop Down
Newbie
Newbie


Joined: 12 Jun 2018
Status: Offline
Points: 4
Post Options Post Options   Thanks (0) Thanks(0)   Quote ggerla Quote  Post ReplyReply Direct Link To This Post Posted: 23 Jul 2018 at 1:31am
Yes I found the solution... after a lot of crazy day AngryAngryAngry

There are 2 different problem:

1. Random freeze of PC during inactivity or during working. Solution: the motherboard support memory at 1866MHz, so I bought Corsair memory at that frequency. But my memory is not in the compliant memory list... so I had the idea to reduce the frequency at 1600MHz and the PC don't freeze again ClapClapClapClap

2. Systematic freeze when switch from one user to another or after a screen stand-by. Solution: the problem is about i915 graphic card. Reading on internet I found a lot of parameter to add to default grub file

i915.modeset=1 i915.enable_rc6=0 i915.enable_fbc=1 i915.enable_guc_loading=1 i915.enable_guc_submission=1 i915.enable_huc=1 i915.enable_psr=1 i915.disable_power_well=0 i915.semaphores=1 i915.enable_execlists=0 processor.max_cstate=1 intel_idle.max_cstate=0

I'm not sure what they really need. You can try bu yourself. I added all of them.



I hope that these solutions helps also you.


regards
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.143 seconds.