Taichi XE X299 Thunderbolt 3 issues

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   Been having problems installing Thunderbolt 3 AIC on my Taichi XE X299. I'm not using the card for additional monitors, but only for an Universal Audio audio interface.

My setup:

I9 7980XE
64MB Gskill
Samsung 970 Pro M2 (boot)
2x EVGA GTX 1080 TI 11GB

I'm inserting the Thunderbolt card at PCI5. Header connected. I plugged in the DP/miniDP cables. But at boot up, I couldn't get anything to my display. After unplugging the DP/mini DP cables, I was able to boot. I don't actually need to connect to GPU as I'm not using the TB ports to monitors. So, I was able to boot, enabled Thunderbolt in the BIOS, installed drivers.

First, I noticed the boot time was probably 45 seconds, normally less than 10. Good news was, I was able to get the Audio Interface working through the TB.

HOWEVER.. the MB debug code said 81. When I tried to restart, I could no longer get anything onto my monitor. Debug said A6. Tried several restarts, same issue. Nothing on my screen.

Unplugged the card and my computer runs fine again.

Very frustrating.. Any way to resolve this?

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Strengthu Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04 Jul 2018 Status: Offline Points: 6	Post Options Post Reply Quote Strengthu Report Post Thanks(0) Quote Reply Topic: Taichi XE X299 Thunderbolt 3 issues Posted: 04 Jul 2018 at 3:36pm
	Been having problems installing Thunderbolt 3 AIC on my Taichi XE X299. I'm not using the card for additional monitors, but only for an Universal Audio audio interface. My setup: I9 7980XE 64MB Gskill Samsung 970 Pro M2 (boot) 2x EVGA GTX 1080 TI 11GB I'm inserting the Thunderbolt card at PCI5. Header connected. I plugged in the DP/miniDP cables. But at boot up, I couldn't get anything to my display. After unplugging the DP/mini DP cables, I was able to boot. I don't actually need to connect to GPU as I'm not using the TB ports to monitors. So, I was able to boot, enabled Thunderbolt in the BIOS, installed drivers. First, I noticed the boot time was probably 45 seconds, normally less than 10. Good news was, I was able to get the Audio Interface working through the TB. HOWEVER.. the MB debug code said 81. When I tried to restart, I could no longer get anything onto my monitor. Debug said A6. Tried several restarts, same issue. Nothing on my screen. Unplugged the card and my computer runs fine again. Very frustrating.. Any way to resolve this?

Strengthu Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04 Jul 2018 Status: Offline Points: 6	Post Options Post Reply Quote Strengthu Report Post Thanks(0) Quote Reply Posted: 04 Jul 2018 at 3:40pm
	By the way, I do have the latest BIOS. 1.4.

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8937	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 06 Jul 2018 at 7:00pm
	Dear Strengthu, Thank you for choosing ASRock. Regarding your case, we have release a special BIOS for you to try. Please download the BIOS from below link and update by Instant Flash. https://mega.nz/#!ws5U3Y6I!s3efUrHR03f4fsBp90hwhdSLpDWsgSez3kLHfc5qfdk Thank you! Yours truly, ASRock TSD

Strengthu Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04 Jul 2018 Status: Offline Points: 6	Post Options Post Reply Quote Strengthu Report Post Thanks(0) Quote Reply Posted: 06 Jul 2018 at 7:25pm
	Thank you. I'm not an expert on this but I can give it a try. Any risks to my system trying this instant flash?

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8937	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(1) Quote Reply Posted: 09 Jul 2018 at 10:04am
	Dear Strengthu, The following link is ASRock BIOS Upgrade Instruction, please follow the steps to update BIOS. http://www.asrock.com/support/BIOSIG.asp?cat=BIOS8 Thank you! Yours truly, ASRock TSD

Strengthu Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04 Jul 2018 Status: Offline Points: 6	Post Options Post Reply Quote Strengthu Report Post Thanks(0) Quote Reply Posted: 09 Jul 2018 at 8:39pm
	Guys, thank you very much. I ran the BIOS upgrade and it fixed it! Now my Thunderbolt works perfectly and my GPUs are all detected. Super! Thanks a lot!!