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Z370 Extreme4 Issue Latest Realtek Audio Drivers

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mrmike View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mrmike Quote  Post ReplyReply Direct Link To This Post Posted: 27 Jul 2018 at 9:49pm
Same issue here with an Extreme4 Z370
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Stripling View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Stripling Quote  Post ReplyReply Direct Link To This Post Posted: 27 Jul 2018 at 5:59pm
I have the same issue on Z370 Taichi. Installation via device manager fails since Windows determines the best drivers are already installed. As the realtek installer deleted the previous drivers, I'm stuck with generic Windows audio driver. Is there anyone from tech support reading this forum?

Picture of the error message:

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guzz View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote guzz Quote  Post ReplyReply Direct Link To This Post Posted: 27 Jul 2018 at 12:54am
I am having a similar issue. I had to install the Realtek software from Realtek website then manually change the driver from AsRock. There are youtube vĂ­deos that explain this procedure. It worked and the Audio Manager apeared, however I have no "advanced settings" which I need to tweak for my headset and mic to work correctly.  Anyone facing this?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote siryevvac Quote  Post ReplyReply Direct Link To This Post Posted: 26 Jul 2018 at 11:07pm
OK thank you for replying Flode and checking this. So it is not just me, that's good at least!

I tried device manager update as you did just now but I get an error. It says something like "The folder I specified doesn't contain compatible software driver for your device, if the folder contains a driver, make sure it is designed for x64 system".


Would you mind giving me a rundown of what you did to get them installed please?
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Flode View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Flode Quote  Post ReplyReply Direct Link To This Post Posted: 26 Jul 2018 at 6:44pm
I can confirm this problem with the latest realtek driver, i got the same error installing this latest driver update.

Instelled then via Device Manager and manually choose the inf file in the driver directory.

Any quality control Asrock???
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Post Options Post Options   Thanks (0) Thanks(0)   Quote siryevvac Quote  Post ReplyReply Direct Link To This Post Posted: 26 Jul 2018 at 12:59pm
Do the latest drivers install correctly for any of you?

I downloaded this "Realtek high definition audio driver ver:8470_UAD_WHQL_ASR" posted 2018/7/23.

The installer says the old drivers must be unistalled first then reboot and the installation will continue. I did this and the installation continued on reboot but it stalled at about 80% progress and gives an error message saying these drivers are not correct for this system. Strange no? I am using windows 10 64bit and the motherboard is z370 extreme4.

Did anyone successfully install these new audio drivers?
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