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HDMI not recognized on A320M Pro4

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Tabris View Drop Down
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Joined: 10 Nov 2017
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    Posted: 02 Aug 2018 at 2:40pm
The monitor does not display through the hdmi output on the motherboard.
No other video cards connected or installed.
I am using 2400 CPU.

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ASRock_TSD View Drop Down
ASRock_Official
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Joined: 20 Mar 2015
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 02 Aug 2018 at 5:44pm
Dear Tabris,

Greetings, this is ASRock TSD.


We provide some suggestions for verifying.

1. Please refer to the user manual to clear CMOS. (Page 27)
 
2. Please connect to D-sub, DVI port to check if monitor can display.
 
3. Please install only stick memory on each DIMM slot by turns (A1/B1) to verify.

4. Please remove HDD, ODD or other USB devices.
Only install CPU, memory and onboard VGA to check if system can boot.
 
5. Please re-install the CPU to verify.
 
6. If possible, please install another CPU or memory module to verify. 


Thanks!

All the best,
ASRock TSD

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