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New build, no video
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cyberbach View Drop Down
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Joined: 04 Aug 2018
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Points: 4 		Post Options Post Options   Thanks (0) Thanks(0)   Quote cyberbach Quote  Post ReplyReply Direct Link To This Post Topic: New build, no video
    Posted: 04 Aug 2018 at 6:15am
I just put a new system together but I can't get my bios up. I turn it on and everything lights up, the fans run but no display. I tried hooking HDMI and VGA from the panel, nothing. I even pulled the video card, still nothing. Pulled the ram and tested it individually, nothing. Any help or suggestions would be greatly appreciated. Put the system in my signature so if there were any questions the resource would be there. Cyberbach

Edited by cyberbach - 04 Aug 2018 at 6:22am
ASRock X370 Pro4
Ryzen 5 2600X
SX8200 M.2 2280 PCIe Gen3x4
T-Force 2x8GB DDR4 3000
Gigabyte Radeon RX580 4G
EVGA Supernova 550 G3
Phanteks Eclipse P400
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cyberbach View Drop Down
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Points: 4 		Post Options Post Options   Thanks (0) Thanks(0)   Quote cyberbach Quote  Post ReplyReply Direct Link To This Post Posted: 06 Aug 2018 at 3:15am
Found a solution. My X370 Pro4 requires a bios update to recognise my 2600X. AMD was contacted and they are sending out a loaner CPU compatable with the X370, I'll install it and do the bios update, remove the loaner and can then reinstall my Ryzen and send AMD their loaner back.
Had I purchased the X470 Pro4 this wouldn't have been an issue.
ASRock X370 Pro4
Ryzen 5 2600X
SX8200 M.2 2280 PCIe Gen3x4
T-Force 2x8GB DDR4 3000
Gigabyte Radeon RX580 4G
EVGA Supernova 550 G3
Phanteks Eclipse P400
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Reinvented View Drop Down
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Joined: 22 Jun 2017
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Points: 113 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Reinvented Quote  Post ReplyReply Direct Link To This Post Posted: 06 Aug 2018 at 3:44am
Originally posted by cyberbach cyberbach wrote:

Found a solution. My X370 Pro4 requires a bios update to recognise my 2600X. AMD was contacted and they are sending out a loaner CPU compatable with the X370, I'll install it and do the bios update, remove the loaner and can then reinstall my Ryzen and send AMD their loaner back.
Had I purchased the X470 Pro4 this wouldn't have been an issue.

I don't know where you live, but most of the older X370 stock that got shipped out earlier this year were *mostly* updated to 4.xx bioses, which support Zen+ CPU's.  It's a toss up sometimes, depending on where you are from, and where you are buying from as well.  X470 has it's own set of issues too currently, so it's not to say that you won't be without problems.  At least AMD has this program available to you.  It's very hassle free. 
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voidcomp View Drop Down
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I've heard contradictory info about this, not helped by ASRock's lack of response.  Some claim they've received 4.5 but could at least get to the bios screen to flash, others like this post apparently not.  What gives?

The CPU support list clearly shows Pinnacle Ridge not supported on any bios earlier than 4.7.  I took delivery of this board 2 weeks ago and it had 4.5.  No big deal as it's running a R5 1600.
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