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Can't POST with 128GB RAM x399 Taichi

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slashbang View Drop Down
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    Posted: 14 Aug 2018 at 11:04pm
Pretty much the title. 

I've done a lot of research on this and seen several posts both on this forum and the amd ones, but nothing seems to be working. 

When I first built this rig on Saturday, I had 128GB Corsair Dominator Platinum but read that that wouldn't work as it wasn't officially supported by either AMD or Asrock, but that the 128GB GSkill Trident Z RGB kit was (https://www.newegg.com/global/uk/Product/Product.aspx?Item=N82E16820232631) so I purchased this as well. (I'll RMA the corsair stuff now)

Alas, I can't get the system to POST with all 8 DIMMs occupied. Slots 1-7 work fine, and I've tried using just 4 DIMMs in quad channel with the 4th DIMM occupying the 8th slot on the mobo so I know the slot is working. With 7 modules installed, windows can see 112GB but only 79.9gb is usable with the rest being hardware limited. I've also tried swapping out the 7th DIMM with the one that would be in the 8th slot, and that works fine, so I know all the modules are functioning.

I've tried unchecking the maximum memory setting in msconfic -> boot -> advanced -> maximum memory. It's what got me to 79.9gb usable actually - up from 62gb. 

Is there some setting in the BIOS that I'm missing? Or some way to make it work from Windows? I know that this kit is supported by the CPU as I saw a Linus video where he used it but on the ASUS Zenith Extreme mobo, so I know its a mobo issue. 

I'm tearing my hair out over this. I've spent so much money on RAM recently it's ridiculous and I can't really afford to buy more if this kit for some reason doesn't work.
Threadripper 1950x / Taichi / 128GB GSkill TridentZ RGB / GTX 1080 Gaming X
10TB Internal (4TB SSDs 6TB HDDs) / 50TB external RAID 3.0
NZXT Kraken x62 / NZXT H700i
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slashbang View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote slashbang Quote  Post ReplyReply Direct Link To This Post Posted: 14 Aug 2018 at 11:06pm
Also, I forgot to mention that I flashed my BIOS to 2.3.0 trying to get the corsair kit working, so that's not the issue either. 
Threadripper 1950x / Taichi / 128GB GSkill TridentZ RGB / GTX 1080 Gaming X
10TB Internal (4TB SSDs 6TB HDDs) / 50TB external RAID 3.0
NZXT Kraken x62 / NZXT H700i
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Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 15 Aug 2018 at 6:13am
the problem always seems to come down to setting up the ram
it may be worthwhile to load 4 sticks set up the timings and then save exit and load the other 4 sticks

lets just say 128gb ram on any threadripper is a challenge to get working

are you south of the river ?
[url=https://valid.x86.fr/jpg250][/url]

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Post Options Post Options   Thanks (0) Thanks(0)   Quote slashbang Quote  Post ReplyReply Direct Link To This Post Posted: 15 Aug 2018 at 6:49am
I currently have 4 sticks loaded in quad channel configuration. BIOS sees 64GB and so does Windows, but I only have 47.9 usable, with the rest hardware reserved. This happens regardless of how many sticks I have installed. 

How do I go about setting up the timings in the BIOS? 

I've read so many issues people have been having with 128gb yeah. It's a nightmare. I've spent so much on this RAM though it has to work!

And yup, I am South of the river! Southwark. 
Threadripper 1950x / Taichi / 128GB GSkill TridentZ RGB / GTX 1080 Gaming X
10TB Internal (4TB SSDs 6TB HDDs) / 50TB external RAID 3.0
NZXT Kraken x62 / NZXT H700i
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Post Options Post Options   Thanks (0) Thanks(0)   Quote kerberos_20 Quote  Post ReplyReply Direct Link To This Post Posted: 15 Aug 2018 at 12:31pm
make sure all ram stick are sitting properly (push em hard)
also make sure u dont have any bent pins (cpu)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 15 Aug 2018 at 7:48pm
as above then

if your still not showing 64gb with 64 gb inserted
this sounds more like ram sticks not fitting well (this has been common among all new ryzen based systems) allthough kerberos has a good point about the cpu fitting/pin issue
im over by norbury myself ,it wouldnt be the end of the world to be able to link up if you need my help

setting up ram in bios is a case of running a program called 'ryzen ram calculator' this fine tunes the ram settings to suit am4/tr4 rather than intel,but it sounds like we need to cure the hardware issue first
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Post Options Post Options   Thanks (0) Thanks(0)   Quote slashbang Quote  Post ReplyReply Direct Link To This Post Posted: 15 Aug 2018 at 8:54pm
I've double checked the ram sticks. I've even swapped them out with the other spare 4 that I have lying around now and that doesnt help. 

I actually bot a BSOD last night when i tried setting the max ram in msconfig to 64GB (it defaulted to the maximum after I unchecked the greyed out maximum memory box) I restarted and endless BSOD loop with multiple error codes. I remember one of them being BAD_POOL_CALLER. The only resolution was to reinstall windows. I haven't installed much on this machine yet so no biggie.

I'll check the CPU pins. Gives me the willies pulling the cooler off though. One thing to note: when installing the CPU it did take a lot of pressure on the first screw on the retention plate to get it to bite against the mobo. Apparently this is a common issue as well? I read on here about people having to use undue force to get the screws to bite. Could this have caused it? 

Thanks for the tips so far guys. I'm really grateful.
Threadripper 1950x / Taichi / 128GB GSkill TridentZ RGB / GTX 1080 Gaming X
10TB Internal (4TB SSDs 6TB HDDs) / 50TB external RAID 3.0
NZXT Kraken x62 / NZXT H700i
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jbmerrill Quote  Post ReplyReply Direct Link To This Post Posted: 16 Aug 2018 at 12:02am
Hi,

I had a similar problem running 128GB G.skill 3200 C14 RGB RAM. It turned out to be bent pins on the CPU socket. The MB did not have a second internal socket protector like it should have, and a few pins got bent slightly, causing this problem. I RMAd the board, and all has been well with memory since. I get almost all the RAM in windows, with only 116MB hardware reserved. I'm currently running the p2.10 bios, and have my RAM at 2933Mhz with XMP Profile 1.

Bryan
X399 Pro Gaming, 2990wx Threadripper,128GB G.Skill RGB 3200,EVGA 1200 P2,EVGA GTX 1080 Ti x 2 SLI, Enermax Liqtech 360mm,Samsung 970 EVO/960 Pro/850 EVOs, Toshiba x300 HDDs, Thermaltake Chaser MK-1
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Post Options Post Options   Thanks (0) Thanks(0)   Quote slashbang Quote  Post ReplyReply Direct Link To This Post Posted: 16 Aug 2018 at 12:18am
Hi Bryan, 

Thanks for your reply. I have yet to check the pins on the mobo but I will do so. Since they come kinda bent in formation as is, how can you tell if they're bent or not? 
Threadripper 1950x / Taichi / 128GB GSkill TridentZ RGB / GTX 1080 Gaming X
10TB Internal (4TB SSDs 6TB HDDs) / 50TB external RAID 3.0
NZXT Kraken x62 / NZXT H700i
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jbmerrill Quote  Post ReplyReply Direct Link To This Post Posted: 16 Aug 2018 at 12:27am
Hi,

Use a magnifying glass. They are very tiny and delicate, but you should be able to see if any of them are bent / mal-formed as it won't look in-line with all the others. I was a bit distraught about my problem, and took my box in to a shop where they verified the pins were bent, and RMAd the board for me. It all worked out in the end I suppose.

Bryan
X399 Pro Gaming, 2990wx Threadripper,128GB G.Skill RGB 3200,EVGA 1200 P2,EVGA GTX 1080 Ti x 2 SLI, Enermax Liqtech 360mm,Samsung 970 EVO/960 Pro/850 EVOs, Toshiba x300 HDDs, Thermaltake Chaser MK-1
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