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X399 taichi recognizes only 24G out of 32G memory

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xhue View Drop Down
Groupie
Groupie


Joined: 17 Aug 2018
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Post Options Post Options   Thanks (0) Thanks(0)   Quote xhue Quote  Post ReplyReply Direct Link To This Post Posted: 27 Sep 2018 at 2:23am
Are you running XMP or just default 2400MT/s?
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Joined: 27 Sep 2018
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mhp Quote  Post ReplyReply Direct Link To This Post Posted: 27 Sep 2018 at 1:34am
Hi there,

I just assembled my new PC with X399 Taichi MB and 4 x 8GB memories but the MB only reports 24GB of total memory. (Both in BIOS and in windows)
I've tried several configuration and it seems that whatever put in memory slot A1 or A2 doesn't get counted. However, the MB seems to still recognize it. e.g if I put A2, B2, C2, D2, the memory is running in Quadruple mode with total 24GB, but if I put only B2, C2, D2, it runs in Single channel mode with 24GB.
I also tried putting the memories in B1, B2, C2, D2. Then it reported 32GB total but only runs in Single channel mode, which is too slow.
I also tried using a single slot to narrow down the issues. System doesn't boot if I use A1 or A2 alone, but using B1 or B2 works.

It would be highly appreciated if you could provided some support on this.
The memory is G.Skill F2666C16-8GRB. BIOS version is 3.30.

Thank you!

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