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Z390 taichi ultimate came without anti-static bag
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jamesf553 View Drop Down
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Joined: 19 Oct 2018
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    Posted: 19 Oct 2018 at 6:06am
I ordered a tachi ultimate z390 motherboard from newegg last week and it was just delivered today. It got delivered in an unsealed box and while it was in a foam shield thing, it was not in an anti-static bag. 

I mean the motherboards are brand new so I doubt I got a "returned" item right? It doesn't look damaged to my eye.

Anyone else experience this?


https://drive.google.com/file/d/1a6yF8tdWR6VgCSauDxPPWBfM2-lnGspP/view?usp=sharing
https://drive.google.com/file/d/1ZQKqiJIIrYm6fi_dxjMxbuM3cl7WP2Tz/view?usp=sharing
https://drive.google.com/file/d/1nnE0dgt9NaXW6pvWBns1EWMRXdk3u0Mz/view?usp=sharing
https://drive.google.com/file/d/1K3uGpGfChFaTCPUnJap08amBELJ8Bx1w/view?usp=sharing
https://drive.google.com/file/d/1Yh_UvgSShXV6mHCWCWiYQwFJIuXhP-Ux/view?usp=sharing

I also have no idea what these are. There are 3 of these in the box, individually packaged screws lol.
https://drive.google.com/file/d/1Ye4CNZkCI7g0eX9rV76qeyi9-laAocPC/view?usp=sharing
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ASRock_TSD View Drop Down
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Points: 8922 		Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 23 Oct 2018 at 10:29am

Dear Jamesf553,

 

Thank you for choosing ASRock.

 

Z390 Taichi Ultimate's gift box was designed to clearly see the motherboard after the gift box cover is opened.

To replace the anti-static bag, the sponge cushion for the packaging board and the PET for the gift box are all anti-static materials.

 

Yours truly,

ASRock TSD
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Animalm4st3r View Drop Down
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Points: 226 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Animalm4st3r Quote  Post ReplyReply Direct Link To This Post Posted: 24 Oct 2018 at 12:43am
Just googles an Unboxing video, yes it does come without antistaticbags.

Alos the 3 seperately packed screws are for your m.2 drives
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Globespy View Drop Down
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Points: 65 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Globespy Quote  Post ReplyReply Direct Link To This Post Posted: 25 Oct 2018 at 5:35am
Maybe the one without the anti-static bag has onboard Realtek sound that works!
It's the unicorn!
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DS34 View Drop Down
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Points: 1 		Post Options Post Options   Thanks (0) Thanks(0)   Quote DS34 Quote  Post ReplyReply Direct Link To This Post Posted: 23 Nov 2018 at 10:43pm
Mine came exactly the same. And my first thought was the same as yours -was it a returned item? I guess thats how they're delivered...
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Animalm4st3r View Drop Down
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Points: 226 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Animalm4st3r Quote  Post ReplyReply Direct Link To This Post Posted: 24 Nov 2018 at 2:14am
IF you would have read this thread you would kno that yes indeed thats the intended way thay are delivered
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