ASRock X399M Taichi Stuck on Splash Screen - Unres

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   This is a brand new custom build:

FULL SYSTEM:

CPU: AMD Ryzen 32-Core Threadripper
MOTHERBOARD: ASRock X399M Taichi
COOLING SYSTEM: Enermax Liqtech TR4 II
RAM: G Skill NT Series, Two 8GB Ram Cards
SSD: Samsung 860 Evo Series 2.5" SATA III, 500GB
GPU; Nvidia NVS 315
POWER SUPPLY: EVGA SuperNOVA 1000W

After assembling the unit and during the POST procedure, Dr. Debug continually cycles through six different error codes:

14, 07, 45, dE, Ad, A1

This pattern repeats itself over and over again. While this is occurring I am stuck on the ASRock splash screen and the keyboard is unresponsive (cannot enter UEFI or BIOS). 

The BIOS is currently flashed to 3.20. I have tried reflashing to 3.30 back to 3.20 to no avail. I have tried using one RAM card in all DDR4 slots. I have reset CMOS multiple times. I have checked all connections and undone connections to all SATA devices, checked, then redone. Both the 4-pin and 8-pin connections on the board for the CPU are connected to the power supply. The CPU is definitely seated correctly. I am at my wits end here. There is one post where someone experienced the same sequence of error codes here:

http://forum.asrock.com/forum_posts.asp?TID=8670&PN=15&title=new-beta-bios-for-x399-is-up-on-asrock-site

This person just reflashed the bios to a lower version and it solved the problem. It did not for me. This problem is on a new build and it happened from the start. I spoke with ASRock technicians and the only thing they suggested was trying different RAM, which I did, same response.

There are many instances of this happening with ASRock mother boards (freezing on splash screen, keyboard doesn't allow entry into UEFI/BIOS), and none of the solutions mentioned there have worked. I have no idea what can be causing this as I have tried everything under the sun. Tech support for ASRock was contacted again and they said it could be a bad board. How common is this? I submitted a return ticket with newegg but I want to be completely sure that I am not missing anything here...

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
korbla94 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 18 Oct 2018 Location: Buffalo, NY, US Status: Offline Points: 9	Post Options Post Reply Quote korbla94 Report Post Thanks(0) Quote Reply Topic: ASRock X399M Taichi Stuck on Splash Screen - Unres Posted: 19 Oct 2018 at 6:59am
	This is a brand new custom build: FULL SYSTEM: CPU: AMD Ryzen 32-Core Threadripper MOTHERBOARD: ASRock X399M Taichi COOLING SYSTEM: Enermax Liqtech TR4 II RAM: G Skill NT Series, Two 8GB Ram Cards SSD: Samsung 860 Evo Series 2.5" SATA III, 500GB GPU; Nvidia NVS 315 POWER SUPPLY: EVGA SuperNOVA 1000W After assembling the unit and during the POST procedure, Dr. Debug continually cycles through six different error codes: 14, 07, 45, dE, Ad, A1 This pattern repeats itself over and over again. While this is occurring I am stuck on the ASRock splash screen and the keyboard is unresponsive (cannot enter UEFI or BIOS). The BIOS is currently flashed to 3.20. I have tried reflashing to 3.30 back to 3.20 to no avail. I have tried using one RAM card in all DDR4 slots. I have reset CMOS multiple times. I have checked all connections and undone connections to all SATA devices, checked, then redone. Both the 4-pin and 8-pin connections on the board for the CPU are connected to the power supply. The CPU is definitely seated correctly. I am at my wits end here. There is one post where someone experienced the same sequence of error codes here: http://forum.asrock.com/forum_posts.asp?TID=8670&PN=15&title=new-beta-bios-for-x399-is-up-on-asrock-site This person just reflashed the bios to a lower version and it solved the problem. It did not for me. This problem is on a new build and it happened from the start. I spoke with ASRock technicians and the only thing they suggested was trying different RAM, which I did, same response. There are many instances of this happening with ASRock mother boards (freezing on splash screen, keyboard doesn't allow entry into UEFI/BIOS), and none of the solutions mentioned there have worked. I have no idea what can be causing this as I have tried everything under the sun. Tech support for ASRock was contacted again and they said it could be a bad board. How common is this? I submitted a return ticket with newegg but I want to be completely sure that I am not missing anything here...