New build Asrock B760M-H/M.2, won£�t boot

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Hi! I have a new pc but won't boot up. It's a Asrock B760M-H/M.2, intel i7 14700 (gpu integrated), ddr5 32gb (6400mhz). It turns on, everything lights up, there's no beep, and the screen shows only a low dash without blinking. I tried pressing F2 or Del, but nothing works. I tried taking out the battery, clear CMOS jumper, reinstalling ram and ssd. Didn't try updating bios though. The motherboard's case says is ready for intel 14th gen cpu, so the bios should support it. Any ideas?

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
Kws77 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 30 Jun 2024 Location: Argentina Status: Offline Points: 35	Post Options Post Reply Quote Kws77 Report Post Thanks(0) Quote Reply Topic: New build Asrock B760M-H/M.2, won£�t boot Posted: 30 Jun 2024 at 9:11am
	Hi! I have a new pc but won't boot up. It's a Asrock B760M-H/M.2, intel i7 14700 (gpu integrated), ddr5 32gb (6400mhz). It turns on, everything lights up, there's no beep, and the screen shows only a low dash without blinking. I tried pressing F2 or Del, but nothing works. I tried taking out the battery, clear CMOS jumper, reinstalling ram and ssd. Didn't try updating bios though. The motherboard's case says is ready for intel 14th gen cpu, so the bios should support it. Any ideas?

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Online Points: 24398	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 30 Jun 2024 at 2:46pm
	Check your motherboard for a BIOS version. It should be printed on a plain white sticker on the BIOS ROM chip. It needs to be BIOS version 2.02 or higher to support 14th gen. If it is 2.02 or higher then try the following: Follow this guide: https://forum.asrock.com/forum_posts.asp?TID=630&title=how-to-clear-cmos-via-battery-removal In addition, install/connect only the 24pin power, 8pin CPU power and a single stick of RAM in slot A2 and the CPU. Connect your display only, no USB devices, no SSDs/drives or other cables. I have seen USB devices cause issues like this, the same goes for M.2 drives. If the system gives you a proper POST screen in the configuration above, reinstall your other devices one at a time, testing before installing the next. That should tell you what is causing the issue. I would start with adding your second RAM module in slot B2 then move on from there. Edited by Xaltar - 01 Jul 2024 at 12:15am


Kws77 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 30 Jun 2024 Location: Argentina Status: Offline Points: 35	Post Options Post Reply Quote Kws77 Report Post Thanks(0) Quote Reply Posted: 25 Aug 2024 at 10:16pm
	I forgot to update. It was a M2 wifi card that was not compatible what caused the issue. I took it out and it boot. Later I bought one from the few models that are recommended and it worked fine too.