ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - Why are asrock so slow with updates
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

Why are asrock so slow with updates

 Post Reply Post Reply Page  <12
Author
Message
robmcc83 View Drop Down
Newbie
Newbie
Avatar

Joined: 22 May 2018
Location: United kingdom
Status: Offline
Points: 22
Post Options Post Options   Thanks (0) Thanks(0)   Quote robmcc83 Quote  Post ReplyReply Direct Link To This Post Posted: 18 Sep 2018 at 11:13pm
Originally posted by ket ket wrote:

Originally posted by Reinvented Reinvented wrote:

Don't need to get Realtek audio drivers from a third party when Microsoft Update Catalog has them available and are pushed as they are released.??


Softpedia is an official download portal, and often more regularly updated than the MU Catalog, as you can see HERE. The MU Catalog also only tends to have barebones drivers with no installers or accompanying software that may come as part of the driver package, Softpedia does Cool

Originally posted by robmcc83 robmcc83 wrote:

Originally posted by Reinvented Reinvented wrote:

Originally posted by ket ket wrote:

Originally posted by robmcc83 robmcc83 wrote:



Firstly
in regards to the bios updates, I had the dreaded problem of the gpu
underclocking on the and ryzen 3 2200g. I believe this problem was fixed
on agesa 1.0.0.2
Now that update came out April time and other
board manufactures had this available the same month but for my board
from asrock the bios update only came out last week so a 5 month wait
compared to others is a long wait no matter how much you try and justify
that asrock test them more, that's to long for a problem that was
making my system almost unusable for what I needed it for.
There was a
beta bios added to support in May but this did not work for me. Kodi
froze up my system on starting this program using this bios but no other
bios version caused this problem.
So basically I purchased this
a320m-hdv board 6 months ago and I'm now only just able to use it for
what I purchased it for after waiting 5 months for this update which
other manufactures released 5 months ago! (Surely you can see my anger
towards asrock based in this)

Secondly regarding drivers, I use
to get my drivers direct from manufacture but have had a couple of
problems with missing chipset drivers in the past by doing it this way,
downloading from manufacture has solved this.
Also it appears realtek no longer update the hd audio driver no more as it's a old version on there site.
But
again this is my point regarding slow updates, if say I go to msi for
example and choose one of there a320 chipset boards they have upto date
drivers that match the version on the manufactures website.

Thirdly my last problem I'm still trying to figure out is the power management.
I have the a320m-hdv board with a ryzen 3 2200g and changing power plans does not have any change on the processor speed.
I have high performance, amd ryzen balanced, normal balanced and power save.
I would assume selecting high performance the processor should run at full power but it doesn't.
The amd ryzen balanced is suppose to idle at 90% but it doesn't.
Basically my processor idles at 1.5ghz no matter what power plan is selected which suggest to me it's not working.
In the past I've always set up all my computers to high performance and they have always ran 100% (verified by cpu-z).
I like it that way, my computer is only on when I use it so don't need to power save.
I mainly use my computer for photo editing with Adobe lightroom but also do a little light gaming.
Since
having this new build I have a occasional lag within lightroom that I
believe is down to the processor constantly changing clock speed. Every
so often I get the blue circle and lightroom says it's not responding
for a few seconds then comes back to life. It's kind of annoying as my
old build does not do this.
I've even fresh installed Windows 10 on the old and new build in the exactly the same way with only lightroom installed.
Only difference is the old build when I select high performance power plan the cpu actually stays at 100%.
The old build has a amd Athlon x4 641 cpu with half the amount of ram and just seems to perform better.
I feel as though I've just wasted my money.


1.
That is a long wait? I'm not sure why you had to wait so long a quick
check on the A320M-HDV page shows firmware updates have been coming
pretty thick and fast, every couple months or so. In all honesty you
haven't missed anything with AMDs AGESA 1002a it was very, very buggy.
The latest 1004C from AMD is very solid though.

2. Realtek do release updated drivers still bizarrely not on their website though instead you can find them HERE. Personally I've never had an instance where the drivers coming direct from source have been missing parts.

3.
That is odd, I've never heard of a power plan issue quite like that.
Not owning a 2200G I'm shooting from the hip a bit here but some
suggestions;

- Set power plan to high performance in Windows > click "Change plan settings" > click "change advanced power settings".

- Go to "Processor power management" > scroll to the minimum and maximum processor states, are both of them set to 100%?

Secondly, download firmware 3.4 and 4.9 from HERE
If you are already running firmware 3.4 then skip downloading that and
download 4.9. Extract the archive and place the firmware image on a FAT
formatted USB stick, reboot, enter the firmware and update to 4.9 via
Instant Flash. If you aren running a firmware older than 3.4 you MUST
update to 3.4 before updating to 4.9.

If the above doesn't work theres a few more things you can try search the firmware for and change the following;

Increase shared memory to at least 1G (if nothing else you'll have a smoother gaming experience)
See if you have a C6 mode option in the firmware, if so disable it
Look for an option labelled PSPP (PCIe Speed Power Policy) if you have one, set it to "Performance"
Look for the HPET Table option, disable it

Let me know how that goes.



Don't
need to get Realtek audio drivers from a third party when Microsoft
Update Catalog has them available and are pushed as they are released.??


So
in response to all of this I can confirm I already have bios version
4.90 this is the update that came out 9 days ago with the agesa update
1.0.0.4
The last agesa update to my board was back in march and was
only 1.0.0.1 which still had these gpu problems, according to amd forum
they were fixed with amd agesa update 1.0.0.2 which is what I keep
saying about other manufactures applying the update to there boards
april/May time.
So asrock released agesa update March then September
that's actually 6 months I had to wait for this update to fix my
problems and I can confirm that now using the latest bios version all
gpu glitches have now gone but I still have this annoying power
management problem.
My high performance power plan is at min/max cpu state 100%, that's not the problem
My gpu shared memory has always been at 1gb
I don't have any c6 state options in the bios.
Pspp is already on performance.
And HPET is already disabled.

Still Windows power plans have no effect what's so ever.

But thanks for the info regarding the realtek drivers


Hmm, your issue is beginning to get mysterious at this point. Have you kept Task Manager open to monitor CPU usage to try and identify anything using an unusually high amount of CPU cycles at these "stalling points"? Do these stalls only happen when editing or when gaming as well? I'd also remove any chipset drivers you might be currently using and download the chipset drivers from amd.com. It would also be worth running HCI memtest and a BOINC scientific project to check CPU and memory stability just to make sure theres no problems there and check what your CPU temps are when these stalls happen as the CPU might be throttling itself. You could also try disabling CPB and manually setting CPU frequency and voltage in the firmware to see if that makes a difference.






I don't think you quite understand what I mean.
Changing power plans should effect the state of the processor.
My processor is rated at 3.5ghz, so if I choose the high performance power plan my processor should stay at 3.5ghz.
If I then choose balanced it should fluctuate in frequency as cpu power is needed.

That is not how my new build works.
My processor idles around 1.5ghz and jumps to 3.7ghz when needed.

No the problem is it operates in the way no matter what power plan I use, basically it has no effect and that is not how it's suppose to work.

In regards to the cbs setting and manually setting a frequency, I cannot do this and I believe it's a restriction of the a320m chipset.
Thanks
Back to Top
fnordie View Drop Down
Newbie
Newbie


Joined: 22 Jul 2018
Status: Offline
Points: 78
Post Options Post Options   Thanks (0) Thanks(0)   Quote fnordie Quote  Post ReplyReply Direct Link To This Post Posted: 19 Sep 2018 at 2:27pm
maybe i was too hard with the "full of bugs" part. 

the onboard-RGB leds have switched red and green channels.

the fan controller situation is not aceptable IMHO. how many boards are affected? all x470? all x370? do all this boards use the same BIOS (in parts)?

also the missing overheat protection, why even put a temp sensor on VRM if it does nothing!


i also try PBO yesterday again. 
cpu get more v and getting hotter, but i gain no mhz with it enabled. i play overwatch (4250 mhz) and cinebench to compare the boost clocks. is this even working?


Back to Top
 Post Reply Post Reply Page  <12
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.203 seconds.