X870 Pro RS WiFi - No Wifi

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   I purchased this motherboard and have everything installed/working except the WiFi.  I have reached out to support but have not had a response in 3 days.  This is meant to be a gift so I'm at the point of RMA or find a solution.

OS: Windows 10 Professional
BIOS: 3.11 (latest)
Tried:  Enabling/Disabling in OnBoard WiFi in the Bios
        Disabling the LAN w/WiFi enabled
        Installed Drivers from downloaded version off the website (MediaTek Wireless Lan driver ver:5.3.0.1825)
        Tried letting the "Auto Driver Installer ver:2.0.0.6" find and install the drivers.
        Update Drivers via Windows Device Manager and pointing to the Downloaded drivers folder.

None of these work.  It will say it has updated the driver successfully but the WiFi is not visible.  Rebooting doesn't do anything.  Bluetooth is working.
I have found posts on Tom's Hardware of others reporting the exact same issue, one even RMA'd the board only to have the exact same problem with the new one.

Is this because of Windows 10 not being supported (despite the drivers being listed under Windows 10)?  Any support would be GREATLY appreciated, this is a gift and I'm running out of time.

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L8knight Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 6 hours 24 minutes ago Location: USA Status: Offline Points: 20	Post Options Post Reply Quote L8knight Report Post Thanks(0) Quote Reply Topic: X870 Pro RS WiFi - No Wifi Posted: 6 hours 15 minutes ago at 5:53am
	I purchased this motherboard and have everything installed/working except the WiFi. I have reached out to support but have not had a response in 3 days. This is meant to be a gift so I'm at the point of RMA or find a solution. OS: Windows 10 Professional BIOS: 3.11 (latest) Tried: Enabling/Disabling in OnBoard WiFi in the Bios Disabling the LAN w/WiFi enabled Installed Drivers from downloaded version off the website (MediaTek Wireless Lan driver ver:5.3.0.1825) Tried letting the "Auto Driver Installer ver:2.0.0.6" find and install the drivers. Update Drivers via Windows Device Manager and pointing to the Downloaded drivers folder. None of these work. It will say it has updated the driver successfully but the WiFi is not visible. Rebooting doesn't do anything. Bluetooth is working. I have found posts on Tom's Hardware of others reporting the exact same issue, one even RMA'd the board only to have the exact same problem with the new one. Is this because of Windows 10 not being supported (despite the drivers being listed under Windows 10)? Any support would be GREATLY appreciated, this is a gift and I'm running out of time.
	ASRock X870 Pro RS WiFi AMD Ryzen 5 9800X ASUS GeForce RTX 4070 SUPER Crucial Pro 32GB (2 x 16GB) DDR5 6000

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 24608	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 4 hours 8 minutes ago at 8:00am
	I would try a bootable linux USB installation, a "live environment". It's really easy and quick to make one and it's a really useful tool for hardware testing to rule out driver/OS compatibility issues. I would try with a well supported distro like Ubuntu and see if the wifi works there. The fact that Bluetooth is working leads me to believe it's an OS issue. Have you tried a win 11 install just to test? Sometimes ASRock can take a while to reply, I typically get a reply in 7 days or less, usually 1 - 2 days but sometimes up to 7 if a weekend is involved or there are public holidays etc. Good luck.