5700XT Phanton Gaming + Polychrome sync 2.0.14

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   Hello!

I have 3x 5700XT Phantom Gaming cards in my system. Run a Polychrome sync today for the first time.

Polychrome sync flashed something to one of cards during  the first start. Flashing was a separate window somethign "don't turn off bla-bla" and disappeared in minutes.

Now I see only TWO cards in polychrome sync. All 3 work just fine but one is unavailable for polychrome sync! It doesnt see it anymore after thiss strange flash procedure.  Can u please help?\

Clarification - all 3 cards work just fine! Just one of them is not displayed in polychrome sync anymore! While during the first run polychrome sync SAW it. And stopped seing it only some kind of flash procedure and reboot

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SwitchLocked Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 13 Dec 2020 Status: Offline Points: 3	Post Options Post Reply Quote SwitchLocked Report Post Thanks(0) Quote Reply Topic: 5700XT Phanton Gaming + Polychrome sync 2.0.14 Posted: 13 Dec 2020 at 11:54pm
	Hello! I have 3x 5700XT Phantom Gaming cards in my system. Run a Polychrome sync today for the first time. Polychrome sync flashed something to one of cards during the first start. Flashing was a separate window somethign "don't turn off bla-bla" and disappeared in minutes. Now I see only TWO cards in polychrome sync. All 3 work just fine but one is unavailable for polychrome sync! It doesnt see it anymore after thiss strange flash procedure. Can u please help?\ Clarification - all 3 cards work just fine! Just one of them is not displayed in polychrome sync anymore! While during the first run polychrome sync SAW it. And stopped seing it only some kind of flash procedure and reboot

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8727	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 15 Dec 2020 at 7:30pm
	Dear SwitchLocked, Thank you for choosing ASRock and contacting us. Regarding your case, please follow the steps to re-flash the LED FW. 1. Only install one graphics card and boot up the system. 2. Download the FW update tool from the following link. https://download.asrock.com/TSD/Desktop/RGBFW/VGA_FW.zip 3. Unzip the file to the C driver. 4. Run the CMD as administrator. 5. Go to the VGA_FW folder by enter the following command. cd C:\ 6. Enter the following command to start the FW update process. Update_RX5700_XT.cmd 7. Change another graphics card and repeat the update process. 8. After update all three graphics cards FW, please download the latest Polychrome SYNC from the following link. https://download.asrock.com/Utility/RGB/PolychromeSYNC(v1.0.14).zip Thank you! Yours truly, ASRock TSD Edited by ASRock_TSD - 15 Dec 2020 at 7:31pm

SithSlayer96 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 23 Dec 2020 Location: Colombia Status: Offline Points: 28	Post Options Post Reply Quote SithSlayer96 Report Post Thanks(0) Quote Reply Posted: 23 Dec 2020 at 7:03am
	ASRock_TSD, I have the same problem with a Taichi RX5700XT, when i opened polychrome rgb, the program start to flash something, after that the polychorme RGB doesn´detect my card and the RGB doesn´t work anymore, can you help me please? I´m Desperate...

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8727	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(1) Quote Reply Posted: 24 Dec 2020 at 5:49pm
	Dear SithSlayer96, Thank you for choosing ASRock. Please refer to the steps to re-flash the LED FW. 1. Only install one graphics card and boot up the system. 2. Download the FW update tool from the following link. https://download.asrock.com/TSD/Desktop/RGBFW/VGA_FW_Taichi.zip 3. Unzip the file to the C driver. 4. Run the CMD as administrator. 5. Go to the VGA_FW_Taichi folder by enter the following command. cd C:\VGA_FW_Taichi 6. Enter the following command to start the FW update process. Update_RX5700_XT_Taichi.cmd 7. Change another graphics card and repeat the update process. 8. After update all three graphics cards FW, please download the latest Polychrome SYNC from the following link. https://download.asrock.com/Utility/RGB/PolychromeSYNC(v1.0.14).zip Thank you! Yours truly, ASRock TSD

SithSlayer96 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 23 Dec 2020 Location: Colombia Status: Offline Points: 28	Post Options Post Reply Quote SithSlayer96 Report Post Thanks(0) Quote Reply Posted: 24 Dec 2020 at 8:30pm
	I doWnload the Tool and i Try to Reflash it... But when i do it, the CMD shows this message I dont Know what to do right now... I need another tool that force the flash or something like that... or maybe with an EEPROM Programmer

SithSlayer96 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 23 Dec 2020 Location: Colombia Status: Offline Points: 28	Post Options Post Reply Quote SithSlayer96 Report Post Thanks(0) Quote Reply Posted: 25 Dec 2020 at 1:22am
	Actually, i should add the RGB is not ON, the "LED" switch it´s in ON position, but, the leds are not blinking or are ON, they´re always OFF, i update the OC BIOS and Silent BIOS without luck of fix that RGB Problem