New Build, Asrockx99 Extreme 6

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   So put my new build together and I seem to have an issue with the ram and getting to bios.
Currently have 2x Corsair Vengeance DDR4 2400 32gb (4x8gb) so 8x8gb sticks in total

No matter what configuration I put the sticks in, the only way I get past post and to bios is with a single stick in slot A1. Every ram stick gets me to this same position but any other configuration does not work.

Contacted the vendor and they advised to RMA the board and get a replacement, Was hoping its something that can be fixed before RMAing it.

Anyone have any ideas? Tried every single configuration I can think of an am most perplexed.

Oh and the CPU is i7 5820k if it changes anything :)

Appreciated.

Edited by Addrianna - 16 Mar 2016 at 4:29am

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Addrianna Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 16 Mar 2016 Status: Offline Points: 5	Post Options Post Reply Quote Addrianna Report Post Thanks(0) Quote Reply Topic: New Build, Asrockx99 Extreme 6 Posted: 16 Mar 2016 at 4:23am
	So put my new build together and I seem to have an issue with the ram and getting to bios. Currently have 2x Corsair Vengeance DDR4 2400 32gb (4x8gb) so 8x8gb sticks in total No matter what configuration I put the sticks in, the only way I get past post and to bios is with a single stick in slot A1. Every ram stick gets me to this same position but any other configuration does not work. Contacted the vendor and they advised to RMA the board and get a replacement, Was hoping its something that can be fixed before RMAing it. Anyone have any ideas? Tried every single configuration I can think of an am most perplexed. Oh and the CPU is i7 5820k if it changes anything :) Appreciated. Edited by Addrianna - 16 Mar 2016 at 4:29am

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25073	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 16 Mar 2016 at 5:13am
	I would check for bent pins in the CPU socket. Also if you have not already use the single RAM module in A1 and update your BIOS to the latest version and see if that helps.


Addrianna Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 16 Mar 2016 Status: Offline Points: 5	Post Options Post Reply Quote Addrianna Report Post Thanks(0) Quote Reply Posted: 16 Mar 2016 at 5:18am
	No bent pins, one of the first things I checked. Currently updating bios now. Will update if it changes anything. Thank you for the reply

Addrianna Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 16 Mar 2016 Status: Offline Points: 5	Post Options Post Reply Quote Addrianna Report Post Thanks(0) Quote Reply Posted: 16 Mar 2016 at 5:37am
	Just updated and tried a second stick and now its showing a "6f" error. The only change now is when I get to the bios with the single stick back in is now the ram is defaulting to ddr4-2133 rather than what it was before, I was hopeful that would have fixed it but still not

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25073	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 16 Mar 2016 at 1:38pm
	If you could get your hands on a spare RAM kit to test with (preferably something in the memory support list) you can see if it will work in dual channel with another model of RAM. If it will not at that point then I would suggest you RMA the board. If the spare kit works as it should then there is a support issue with your RAM. RAM compatibility issues are very common on X99 systems of late with all the DDR4 RAM kits being released in the mainstream it is hard for manufacturers to keep up with not one but 2 platforms now.