No Dual channel and 7.9 usable

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   Excuse me for my poor English, I'm going to use Google translator.

I have the following problem, my motherboard does not recognize dual channel, only single channel in 16 GB

In windows I can only use 7.9 gb, the rest is reserved by hardware and I can not use it.

I have put the sticks in a2 and b2, I also tried placing them in a1 and b1 but I get the same result

I restarted my motherboard and did not get a positive result, also in msconfig unchecking a box

I looked at my cpu, no pins are damaged

I do not know what else to do

This is my pc

RAM: Patriot viper siere 4 2x8gb PV416G320C6K
Motherboard: Asrock AM4 PRO4 b450
CPU: Ryzen 2600
PSU: EVGA G3 1000w
S.O .: Windows 10 pro

Thx

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damianquemerox Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 21 Apr 2019 Location: Argentina Status: Offline Points: 3	Post Options Post Reply Quote damianquemerox Report Post Thanks(0) Quote Reply Topic: No Dual channel and 7.9 usable Posted: 21 Apr 2019 at 4:07pm
	Excuse me for my poor English, I'm going to use Google translator. I have the following problem, my motherboard does not recognize dual channel, only single channel in 16 GB In windows I can only use 7.9 gb, the rest is reserved by hardware and I can not use it. I have put the sticks in a2 and b2, I also tried placing them in a1 and b1 but I get the same result I restarted my motherboard and did not get a positive result, also in msconfig unchecking a box I looked at my cpu, no pins are damaged I do not know what else to do This is my pc RAM: Patriot viper siere 4 2x8gb PV416G320C6K Motherboard: Asrock AM4 PRO4 b450 CPU: Ryzen 2600 PSU: EVGA G3 1000w S.O .: Windows 10 pro Thx

xhue Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 17 Aug 2018 Status: Offline Points: 634	Post Options Post Reply Quote xhue Report Post Thanks(0) Quote Reply Posted: 21 Apr 2019 at 6:12pm
	Strange, QVL for Pinnacle lists a PVR kit, while you say you have a PV one. Is this a typo? You can also try updating your BIOS and clearing the CMOS.