Lost audio when I enabled SLI with 2 graphics card

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I have a Z68 Extreme7 Gen3 MB and just added a 2nd graphics processor (2 GTX580s) when I lost all sound output and mike input.  I am running Windows 10.  I installed the latest Realtek drivers from Asrock which aren't specified for windows 10.  All device drivers have a "working properly" status and have events listed like "following status: 0".  One odd thing I noticed was that in the Realtek HD Audio Manager, the pictures of the speakers and microphone are grayed out.  The front speakers and microphone are also not working.  How can this be and what can I do?

A follow up note: I removed the 2nd graphics processor (GTX580) and the problem still exists.  Same as identified above.  I even installed updated drivers from Realtek site updated for windows 10 in 6/2015.  No effect.  This is so strange, could I have bumped something on the MB that disables the onboard audio?

Everytthing looks fine , even the Windows audio services are running.

Edited by merowland01 - 18 Oct 2015 at 10:10pm

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merowland01 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 18 Oct 2015 Location: Hor Springs, AR Status: Offline Points: 29	Post Options Post Reply Quote merowland01 Report Post Thanks(0) Quote Reply Topic: Lost audio when I enabled SLI with 2 graphics card Posted: 18 Oct 2015 at 8:13am
	I have a Z68 Extreme7 Gen3 MB and just added a 2nd graphics processor (2 GTX580s) when I lost all sound output and mike input. I am running Windows 10. I installed the latest Realtek drivers from Asrock which aren't specified for windows 10. All device drivers have a "working properly" status and have events listed like "following status: 0". One odd thing I noticed was that in the Realtek HD Audio Manager, the pictures of the speakers and microphone are grayed out. The front speakers and microphone are also not working. How can this be and what can I do? A follow up note: I removed the 2nd graphics processor (GTX580) and the problem still exists. Same as identified above. I even installed updated drivers from Realtek site updated for windows 10 in 6/2015. No effect. This is so strange, could I have bumped something on the MB that disables the onboard audio? Everytthing looks fine , even the Windows audio services are running. Edited by merowland01 - 18 Oct 2015 at 10:10pm

ASRock Expert Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04 Oct 2015 Location: Croatia Status: Offline Points: 220	Post Options Post Reply Quote ASRock Expert Report Post Thanks(0) Quote Reply Posted: 19 Oct 2015 at 1:21am
	First, update Your BIOS to the latest one: http://www.asrock.com/mb/Intel/Z68%20Extreme7%20Gen3/?cat=Download&os=BIOS Second - check if the Audio device is enabled in the BIOS. If nothing helps - RMA the board or buy a new Audio card (PCI/PCI-e).
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