ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - X370 taichi
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

X370 taichi
 Post Reply Post Reply
Author
Message
  Topic Search Topic Search  Topic Options Topic Options
Nroeder4 View Drop Down
Newbie
Newbie


Joined: 07 May 2017
Location: Il
Status: Offline
Points: 5 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Nroeder4 Quote  Post ReplyReply Direct Link To This Post Topic: X370 taichi
    Posted: 07 May 2017 at 3:51pm
Hello and thanks for reading. Wondering if anyone else was having some issues with realtek? My problem started with a screeching distortion sound in the headphones. I couldn't get the mic to work no playback. After messing around with settings disabling certain things messing with volume controls I got the mic to work. The problem is its really quite amd if I turn it up at all the distortion gets bad. Ive tried installing uninstall then reinstalling and same thing. Only clue I have is when hitting troubleshoot it says generic audio driver. Not sure if this is mobo problem or case prob. Any help would be greatly appreciated.
Back to Top
Prodif View Drop Down
Newbie
Newbie


Joined: 11 Apr 2017
Status: Offline
Points: 79 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Prodif Quote  Post ReplyReply Direct Link To This Post Posted: 07 May 2017 at 7:39pm
Originally posted by Nroeder4 Nroeder4 wrote:

Hello and thanks for reading. Wondering if anyone else was having some issues with realtek? My problem started with a screeching distortion sound in the headphones. I couldn't get the mic to work no playback. After messing around with settings disabling certain things messing with volume controls I got the mic to work. The problem is its really quite amd if I turn it up at all the distortion gets bad. Ive tried installing uninstall then reinstalling and same thing. Only clue I have is when hitting troubleshoot it says generic audio driver. Not sure if this is mobo problem or case prob. Any help would be greatly appreciated.

What version Windows? 7/8.1/10 1607/1703 ..
What version Realtek audio driver ? http://station-drivers.com/index.php?option=com_remository&Itemid=352&func=select&id=532&lang=en
AMD chipset drivers - Supports Windows 10/8.1/7
http://support.amd.com/en-us/download/chipset?os=Windows+10+-+64


Edited by Prodif - 07 May 2017 at 7:46pm
ASRock x370 Taichi (bios v2.36) / Ryzen-1800X / Crucial CT16G4DFD824A x2 / GPU: AMD R9 NANO / SSD NVMe Samsung 960 PRO MZ-V6P1T0BW (M.2) / HDD SATA 3TB x6 / PSU: Corsair AX860i
ps. RedDragon, by AG
Back to Top
Nroeder4 View Drop Down
Newbie
Newbie


Joined: 07 May 2017
Location: Il
Status: Offline
Points: 5 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Nroeder4 Quote  Post ReplyReply Direct Link To This Post Posted: 07 May 2017 at 9:57pm
I have windows 10 and the last driver I tried was the one directly from the asrock site under my motherboard
Back to Top
Catweasel View Drop Down
Newbie
Newbie


Joined: 10 May 2017
Status: Offline
Points: 3 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Catweasel Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2017 at 1:37am
Hey,

I'm having a similar issue.

I'm experiencing the same symptoms only from the front headphone & microphone jacks. 
I haven't narrowed it down to the headers or the case cables / jacks.
As an FYI, my case is a phanteks enthoo evolv.

I can confirm though, that the audio & microphone work as expected when plugged directly into the back of the motherboard.
Back to Top
Nroeder4 View Drop Down
Newbie
Newbie


Joined: 07 May 2017
Location: Il
Status: Offline
Points: 5 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Nroeder4 Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2017 at 1:40am
I wish my back ports worked unfortunately I had to go buy a sound card to fix the issue. I could have exchanged it out but taking it all apart again was worth the price of a new sound card lol.
Back to Top
datonyb View Drop Down
Senior Member
Senior Member


Joined: 11 Apr 2017
Location: London U.K.
Status: Offline
Points: 3139 		Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2017 at 2:46am
try changinf the setting in bios
it can be either HD or ac97

i remember when i first tried my fornt ports it was awful
i mean un -usable with distortion etc
[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold
Back to Top
Catweasel View Drop Down
Newbie
Newbie


Joined: 10 May 2017
Status: Offline
Points: 3 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Catweasel Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2017 at 12:46pm
Thanks, but I have tried that.

Interesting enough, basically no change between HD and ac97 for me...

Potentially bad bios / bad flash?
Can someone pls check and see if there is a difference when they toggle the setting?

Thanks in advance.
Back to Top
wardog View Drop Down
Moderator Group
Moderator Group


Joined: 15 Jul 2015
Status: Offline
Points: 6447 		Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2017 at 1:34pm
Dunno if the newer Realtek drivers will help but.........

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3
Back to Top
Catweasel View Drop Down
Newbie
Newbie


Joined: 10 May 2017
Status: Offline
Points: 3 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Catweasel Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2017 at 3:53pm
Ok... really interesting.

I flashed the bios with 2.2 (just noticed 2.3 is just released btw), and this fixed the issue wth the front jacks.

Very happy now, and thanks for all the suggestions.
Back to Top
Xaltar View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 16 May 2015
Location: Europe
Status: Offline
Points: 25463 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2017 at 3:57pm
Glad to hear it, thank you for being so patient Thumbs Up
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.078 seconds.