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Livemixer B650, Ryzen 9600X no boot/post

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elendiir View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote elendiir Quote  Post ReplyReply Direct Link To This Post Topic: Livemixer B650, Ryzen 9600X no boot/post
    Posted: 25 May 2025 at 6:16pm
Hello everyone,
I am now quite desperate and hope for finding support via the knowledge here in the forum.
I assembled a new PC at the beginning of January 2025:

New parts:
??AMD Ryzen 5 9600X
??ASROCK LiveMixer B650 (installed Bios Version 3.16)
??2x 16GB Crucial CT16G56C46U5 DDR5-5600 DIMM
??Arctic Freezer 36
??550 Watt be quiet! Pure Power 12
??Lexar NM790 2TB (system) and 4TB (data)
??Be quiet Pure Base 500DX
Used:
??Gigabyte Geforce RTX 3060 12GB

The computer ran perfectly until about 3 weeks ago. I used it every day for work, and I was finally in the process of playing through Shadow of Tombraider completely.

I can remember a single issue, that was at the beginning of March. There, after shutting down Windows 11 (24H2), the power supply to the USB ports where still powered on and the fans were also running.
PowerSaving is activated in BIOS, USB power is switched off. Just like fastboot, or fast start and hibernation in Windows. The ram ran without overclocking because of the DDDR5-5600, so I didn't activate an EXPO profile.

In April, the problems have been getting worse. No changes at the hardware and/or BIOS. I did not even move the PC. The issues manifest themselves as follows:

??Turn on the computer
??Fans turn on, USB ports are supplied with power
??LEDs of the motherboard go through the self-test (CPU, DRAM, VGA seems ok) and then get stuck at boot (LED boot stays on red). There is no post (or biosscreen I would expect if no data carrier is found). Both monitors remain black.
??The shutdown from Windows does not always work either, i.e. system shuts down but fans and USB ports remain on
??Usually a power-off on the power supply helped. The next start usually worked.

Since the beginning of last week it now seems to be a complete failure. Both screens stay black, the system hangs on boot (LED boot stays on red) and no longer starts. I tried the start the PC for more than 20 times.
Despite the startup problems, the PC worked without any problems after a successful startup. The Windows Event Viewer did not show any errors. The reliability curve also looked good. Only once did I find an error about the TPM2 module.

What have I tried so far:

??Removed the Gigabyte RTX and used internal graphics of the Ryzen 9600. The Ryzen GPU has been working fine, at leaste fort he inital installation. I added the RTX after Windows has been up and running.
??I removed both SSDs ??both run perfectly in an M2 USB case on another PC
??Reduced the RAM to one DIMM ??I also swapped both: so I tried both individually in slot B2

For me, the question is what to do next? I think either the board or the CPU has a problem. How can I narrow this down further?

Thanks for any suggestions.
Thank you! And sorry for my bad English in advance.
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elendiir View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote elendiir Quote  Post ReplyReply Direct Link To This Post Posted: 25 May 2025 at 9:43pm
A short update:
I just used the bios flashback option to update the BIOS of the board from version 3.16 to 3.25. For me the flashback has been successfully. After pressing the flashback button the flashback LED started blinking slowly (reading the BIOS file?) and then I did see a faster blinking (programming the BIOS?). After roughly 5 minutes the LED was off.
I did reset the CMOS but still the same: black screen, no post, red boot status LED lites up ad does not turn off.
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M440 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote M440 Quote  Post ReplyReply Direct Link To This Post Posted: 26 May 2025 at 2:31am
might as well be failing SSD or OS itself. I dont think it is CPU if it only happens in one point of time at boot up

what debug light/s exactly light up and in what order?


Originally posted by elendiir elendiir wrote:

A short update:
I just used the bios flashback option to update the BIOS of the board from version 3.16 to 3.25. For me the flashback has been successfully. After pressing the flashback button the flashback LED started blinking slowly (reading the BIOS file?) and then I did see a faster blinking (programming the BIOS?). After roughly 5 minutes the LED was off.
I did reset the CMOS but still the same: black screen, no post, red boot status LED lites up ad does not turn off.


idk, read the manual

https://www.asrock.com/support/QA/FlashbackSOP.pdf

Edited by M440 - 26 May 2025 at 4:11am
asrock b650m-hdv/m.2, ryzen 7700x@85watt, arch/kde
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elendiir View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote elendiir Quote  Post ReplyReply Direct Link To This Post Posted: 26 May 2025 at 1:41pm
Good morning M440,

id does not matter if I have a SSD build in or not. In the meanwhile I tried 3 diverent SSDs a Lexar NM790 2TB and a Lexar NM790 4TB as well as an old WD blue 2TB. All three SSDs do work fine in external SSDs enclosures.
Even without a SSD I would expect to be able to reach the BIOS screen.

In order to answer your question: here is what happens if I press the power button:
1.) The red CPU led turns on and stays on
2.) The red DRAM led starts blinking (CPU LED still on permanently)
3.) After 15 seconds: the CPU led turns off, DRAM led stops blinking and the boot LED turns on red permanently

And this did happen when I used the BIOS flashback option:
1.) PC was powered off but plugged-in
2.) I inserted the USB stick at the described Flash-BIOS-USB-port
3.) then I pressed the BIOS flashback button for 3 seconds
4.) the green BIOS flashback LED started blinking slowly for about 2 to 3 minutes
5.) then the green BIOS flashback LED was blinking faster for another 3 minutes
6.) and the green BIOS flashback LED turned off.
7.) I unplugged the power cord and did a CMOS reset by 1.) activating the clear-CMOS-jumper and in addition removing the CMOS battery for about 5 minutes.
8.) no success - the PC still shows the same behavior: no screen output, boot LED stays on red.

Cheers
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M440 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote M440 Quote  Post ReplyReply Direct Link To This Post Posted: 26 May 2025 at 2:41pm
Originally posted by elendiir elendiir wrote:

Good morning M440,

id does not matter if I have a SSD build in or not. In the meanwhile I tried 3 diverent SSDs a Lexar NM790 2TB and a Lexar NM790 4TB as well as an old WD blue 2TB. All three SSDs do work fine in external SSDs enclosures.
Even without a SSD I would expect to be able to reach the BIOS screen.

In order to answer your question: here is what happens if I press the power button:
1.) The red CPU led turns on and stays on
2.) The red DRAM led starts blinking (CPU LED still on permanently)
3.) After 15 seconds: the CPU led turns off, DRAM led stops blinking and the boot LED turns on red permanently

And this did happen when I used the BIOS flashback option:
1.) PC was powered off but plugged-in
2.) I inserted the USB stick at the described Flash-BIOS-USB-port
3.) then I pressed the BIOS flashback button for 3 seconds
4.) the green BIOS flashback LED started blinking slowly for about 2 to 3 minutes
5.) then the green BIOS flashback LED was blinking faster for another 3 minutes
6.) and the green BIOS flashback LED turned off.
7.) I unplugged the power cord and did a CMOS reset by 1.) activating the clear-CMOS-jumper and in addition removing the CMOS battery for about 5 minutes.
8.) no success - the PC still shows the same behavior: no screen output, boot LED stays on red.

Cheers


yes, if you have no bios screen than it cant be ssd.

IMO the bios flashback was successful.

It has to be one of main components - CPU, MB or RAM. I would try some other RAM stick, if it didnt work i would RMA the CPU.
asrock b650m-hdv/m.2, ryzen 7700x@85watt, arch/kde
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Post Options Post Options   Thanks (0) Thanks(0)   Quote elendiir Quote  Post ReplyReply Direct Link To This Post Posted: 26 May 2025 at 9:23pm
Next update:

I will return the board and the CPU to my retailer here in Germany. They will check which component is causing the issue.
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