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ASRock X99 Extreme6 Unable to Power On Sometimes |
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alexsunny123 ![]() Newbie ![]() Joined: 12 Jan 2021 Status: Offline Points: 8 |
![]() ![]() ![]() ![]() ![]() Posted: 12 Jan 2021 at 3:31pm |
Hello,
Shortly: After pressing "power on" nothing happens. Suspect software/UEFI bug. Context: I bought computer 2 years ago with the following configuration: CPU - Intel Core i7-5930k Matherboard - ASRock X99 Extreme6 RAM - Crucial Ballistix Sport < BLS4C8G4D240FSA > DDR-4 DIMM 32Gb KIT 4*8Gb GPU - MSI V317 GTX 980 GAMING 4G PSU - Seasonic 1250W (SS-1250XM) X-1250 Gold Modular SSD - SSD Samsung 850 Pro 512GB (MZ-7KE512BW) UPS - APC Back-UPS ES 700VA (BE700G-RS) Tower - Thermaltake Core V71 Black (CA-1B6-00F1WN-00) All that stuff worked as expected: no issues, no bugs, no BIOS/UEFI updates (because all works). 2 years of work - so I assume I had assembled it correctly, hadn't it? Now it is very hard to power on computer (PSU turn on/off dance, clear cmos, etc). Here is successful scenario: Computer is off I press power button I see lan led is on I see onboard power button led and reset button led are on (red light) I see Bios_A red led I see dr. Debug working PSU is on, lights on tower working Computer boots Successfully Using my OS (Debian 8 or Windows, doesn't matter) I shutdown computer It stops all that stuff Shutdowns HDDs, SDDs Turns off PSU Turns off onboard power button led and reset button led Turns off Bios_A led (there are two BIOSes) Done Now the failed scenario: Computer is off (after successful shutdown) I press power button Nothing happens, no lights, no button led, no psu power on, no fans. All looks dead. But I see that LAN led working. That is. Pressing power button changes nothing Holding power button for 4-6 sec turns off LAN led. Pressing power button again - send us to step 3 Trying to turn off PSU, wait 15-20 sec, clear cmos - sometimes it starts (1 of 10) Sometimes when I turn off PSU in that state it tries to turn on and immediately switches off. That "turn off/reset/turn on" dance after 10 or more tries finally turns on my computer. Then there are 2 cases. First one: computer turns on for few seconds, loads UEFI, pass post and then turns off (we now again in failed scenario) Second one: it turns on and work as expected. Any number of reboots - all ok. System is stable, no BSOD, no kernel panics, etc. Only shutdown cause "failed scenario". One last scenario - unfinished shutdown: Computer up and running I shutdown it or I go to UEFI, change any setting and press save (looks like this method uses something different instead of reboot) Fans turned off System halted Onboard Power Button Led stays ON Onboard Reset Button Led stays ON Onboard BIOS_A Led stays ON LAN Led stays ON Holding power button for 4-10 seconds doesn't turn off LAN led Now I'm in "failed scenario" again Dr. Debug doesn't help (few times I saw code 79, but usually it turned off). I cleared CMOS many times. What I did: Did a memory test - all ok Disconnected video card and other devices, tried start only motherboard+cpu+memory Tested PSU by connection PINS 4+5 (manual power on) Tried to switch to BIOS_B Tried to update bios to the latest Replaced battery (old one have about 3.0V, new one was 3.18V) Checked my assembly again (keeping in mind that it have worked for 2 years) I also can check PSU output voltage, but I'm sure PSU is ok. I don't know what to check next, how to debug boot process. Any ideas, help are appreciated. thanks alexsunny |
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alexsunny123 ![]() Newbie ![]() Joined: 12 Jan 2021 Status: Offline Points: 8 |
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thanks my issue has been fixed. |
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