Fatal1ty AB350 Gaming-ITX/ac. Help, new or not?

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   Hello, I bought a motherboard Fatal1ty AB350 Gaming-ITX/ac AMD RYZEN DESKTOP 2000 READY. But:
1. In one place (one of the legs of the Sata1 port) there is a soldering point is not factory (not cloudy like everything, but shiny and different forms more convex) and the port is melted in that place.

2. On the gray sticker was written version of the BIOS P3.10, and when turned on my PC, the Bios version is 4.40 out from the box. and still, itself a gray sticker from one edge peels off itself, a feeling that it could be removed. Then why there is written P3.10?

Serial number of the motherboard = serial number of the box
I think this is second-hand, help me to understand whether this is so, the motherboard itself works. The store says that everything is OK, but I do not trust them, thanks

Edited by chaos45 - 14 Sep 2018 at 5:47pm

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chaos45 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 14 Sep 2018 Status: Offline Points: 3	Post Options Post Reply Quote chaos45 Report Post Thanks(0) Quote Reply Topic: Fatal1ty AB350 Gaming-ITX/ac. Help, new or not? Posted: 14 Sep 2018 at 5:43pm
	Hello, I bought a motherboard Fatal1ty AB350 Gaming-ITX/ac AMD RYZEN DESKTOP 2000 READY. But: 1. In one place (one of the legs of the Sata1 port) there is a soldering point is not factory (not cloudy like everything, but shiny and different forms more convex) and the port is melted in that place. 2. On the gray sticker was written version of the BIOS P3.10, and when turned on my PC, the Bios version is 4.40 out from the box. and still, itself a gray sticker from one edge peels off itself, a feeling that it could be removed. Then why there is written P3.10? Serial number of the motherboard = serial number of the box I think this is second-hand, help me to understand whether this is so, the motherboard itself works. The store says that everything is OK, but I do not trust them, thanks Edited by chaos45 - 14 Sep 2018 at 5:47pm

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Online Points: 27113	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 14 Sep 2018 at 6:04pm
	It looks like it could be a return that was checked and resold, probably by the retailer. If it works properly and is stable it shouldn't matter, you should still have the retail warranty. If anything goes wrong later you can return it. If you feel in any way uncomfortable with it, return/exchange it. There is nothing worse than feeling like you have a ticking time bomb in your system. That said, the solder point is just a ground contact, it shouldn't cause any issues. In the end, it always comes down to your own peace of mind.


datonyb Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 11 Apr 2017 Location: London U.K. Status: Offline Points: 3154	Post Options Post Reply Quote datonyb Report Post Thanks(0) Quote Reply Posted: 14 Sep 2018 at 7:07pm
	as for bios this is normal it would have been made and shiped from factory with bios 3.1 when ryzen 2xxx was launched anything in the chain of supply was flashed with the later bios for retail this could have been asrock warehouse/wholeseller in your country e.g. asrock usa etc etc they then were supposed to stick the sticker on the box IF it were an end user id expect it to have maybe a later bios version than 4.40
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