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MB ASRock Q1900TM-ITX does not r/w DVD burner

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Xaltar View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 01 Mar 2017 at 1:50am
Originally posted by wardog wardog wrote:

Originally posted by Xaltar Xaltar wrote:

90w should do the trick. If you are not wanting to spend a lot you can check second hand PC stores for old Laptop bricks, many go as high as 110w. Just be sure wherever you buy from has a warranty. I can pick up things like that here with a 6 month warranty, not bad for a second hand store Wink


Nope. Not 90w either. The below is what I read in the Q1900TM-ITX manual(pg8) before asking of what power brick.





Wardog to the rescue Big smile

Thanks for the correction, I totally missed that in the manual.


Edited by Xaltar - 01 Mar 2017 at 1:51am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 01 Mar 2017 at 2:07am
Originally posted by Hans Hans wrote:

Hello wardog,

I have to apologize that I overlooked your Post.

My brother in law lent me his power monitor and I did a measurement with it.
When the PC is idling it draws 20 Watts.
When it tries to read the DVD I can see power draw of 25 Watts.
All to be seen in an LCD display.

But  -  the power monitor has a funktion to show me short power peaks not displayed
on the LCD.
In that mode it shows power peaks of over 70 Watts and I think this happens when the DVD
is read.
Unfortunately the peak display mode does not show any timing, so I don't know when
this happens.
Of course over 70 Watts is too much for the power brick, whatever it does then, don't know.

My next step is to buy a new power brick with at least 90 Watt to see what happens then.




As we now see, the manual calls for a 150W minimum PSU. 65W is less than half of that. 90W would not be adequate either. Even the DeskMini 110 PC requires a 120W PSU, and it uses a much smaller, simpler board.

A 65W, 19V PSU is meant to charge laptop batteries.

Part of the problem is the board itself is regulating the 19V input voltage to the three usual ATX board power needs, 12V, 5V, and 3.3V, rather than PSU itself.

If the PSU's power/Watt capability is not providing the voltage regulators on the board enough power, we can get results like this. To the board's credit, it did not completely shut down while using a 65W PSU.

If the appropriate capacity PSU does not work for you, let us know.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hans Quote  Post ReplyReply Direct Link To This Post Posted: 02 Mar 2017 at 6:07am
Hello again.

If I'd know what the Intel CPU J1900 and the board without an I/O chipset do it would help
to understand what happens here.
My guess is that during startup they recognize the input power problems and try to
come up by closing a few interfaces to save power, just a guess Embarrassed

I have ordered a 150 Watt power brick as recommended and will test the board with it.

We will see .........


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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hans Quote  Post ReplyReply Direct Link To This Post Posted: 03 Mar 2017 at 3:02am
Hello again.

I had ordered a 150 Watt HP power brick as recommended.
Unfortunately the PC I have built with the ASRock Q1900TM-ITX board behaves
exactly the same way it did with the Dell 65 Watt power brick.
All my hopes that the brick is my problem are gone  Cry

Any idea what else I can do ?

I  greatly appreciate any help.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hans Quote  Post ReplyReply Direct Link To This Post Posted: 05 Mar 2017 at 9:18pm
Ok I had to recognize that the power brick is not my problem.

I opened my other PC, a big tower, removed the DVD burner which
is a 5.25 inch  drive from LG and connected it to the videorecorder-PC.
I could read and write all CD and DVD types with it .

To summarize my experiences:

- the DVD burner from the videorecorder-PC fails in the videorecorder-PC
  but not in my big tower so it is ok.

- the DVD burner from the big tower works in the videorecorder-PC so it's board is ok.

My conclusion:

- the DVD burner of the videorecorder-PC  is not compatible with it's board.

- I should send the burner back to the dealer and try a different type of burner.

Does anybody have better ideas ?

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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 05 Mar 2017 at 9:47pm
Originally posted by Hans Hans wrote:

Ok I had to recognize that the power brick is not my problem.

I opened my other PC, a big tower, removed the DVD burner which
is a 5.25 inch  drive from LG and connected it to the videorecorder-PC.
I could read and write all CD and DVD types with it .

To summarize my experiences:

- the DVD burner from the videorecorder-PC fails in the videorecorder-PC
  but not in my big tower so it is ok.

- the DVD burner from the big tower works in the videorecorder-PC so it's board is ok.

My conclusion:

- the DVD burner of the videorecorder-PC  is not compatible with it's board.

- I should send the burner back to the dealer and try a different type of burner.

Does anybody have better ideas ?



I'm sorry your DVD burner does not work with the Q1900TM-ITX board.

Some of the ASRock boards that have SATA power provided by the mother board only support 2.5" HDDs and SSDs that only use 5V power.  The SATA power connector on those boards does not provide 12V power to SATA drives. Normally, SATA power connectors provide 12V, 5V, and 3.3V power to a SATA drive.

I cannot verify that is the situation with this board by checking the specifications and manual. Please check with ASRock support directly about which SATA drives are supported by your board:

http://event.asrock.com/tsd.asp
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hans Quote  Post ReplyReply Direct Link To This Post Posted: 06 Mar 2017 at 2:53am
Hello Parsec.

The slimline slot-in-burners all use 5 Volt supply only so  if the 12 V or 3.3 V were missing
it would not be a problem at all.
The power connection of the board has all the wires (red, yellow, orange and 2Xblack)
and carry all the voltages but, as I wrote, the burner uses only 5 Volt.

I know that the big 5,25" drives use 12V as well and the big burner from my tower had
no problem with the Q1900TM-ITX board !

I have built all kinds of PC since 1981, my first PC was an IBM PC-XT but never had such
a strange behaviour whith no explanation.

H E L P  ! ! Smile
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hans Quote  Post ReplyReply Direct Link To This Post Posted: 12 Mar 2017 at 6:24am

Hello everybody.

I sent the Streacom burner back to the dealer and ordered an LG burner.
The test I did today with it shows no problem. The LG burner could read and write
all CD and DVD formats supported by the burner.

Of course I still don't know what the problem was and why the Streacom burner
could not  work together with the Q1900TM-ITX board.

My problem is solved and to see my odyssey in a positive way it can be a hint or
warning for others, not to use this Streacom burner together with  the
ASRock board Q1900TM-ITX.

To all the people trying to help me many thanks again.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 12 Mar 2017 at 9:22am
Thanks for letting us know what happened!

I was guessing about the SATA power cable from your board, only because I know of one small ASRock board that only supplies 5V to the SATA drives. I'm glad that is not the situation with your board.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hans Quote  Post ReplyReply Direct Link To This Post Posted: 13 Mar 2017 at 12:57am
By the way -  I forgot to mention that I had no problems even with the
65 Watt power brick.
This shows that the 65 Watt power brick has no problems with short power
peaks of 70-80 Watt, though having built in protection mechanisms as I know !

Best gegards,   Hans


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