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E3C236D2I problem
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Bryder View Drop Down
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    Posted: 24 Mar 2017 at 5:39am
Hello ASROCK Forum, I'm pretty frustrated about this problem, and I hope that you can help me. 


As you will be able to see in the link below, when I press the power button, the computer shows "Waiting for BMC Initializing" for 30 seconds counting down - then powers off, and goes to "System Initializing" - showing "19" for a brief second then freezes at 53.


https://www.youtube.com/watch?v=Hmt2btiVMlY

What I've tried so far: 
Clearing the CMOS, booting with one stick of RAM (then swapping them out) and booting with no RAM.

I'm currently unable to do anything and everything in my build is brandnew. 
I've tried to contact my dealer, and he says that the board is fine and that he has testet it and booted into both Windows and Linux. What he has done different, is he uses some different RAM. 

My current setup consists of:
CPU:    i3-6100T
CPU-COOLER:   CRYORIG  H7
MOBO:    ASRock E3C236D2I
RAM:    Kingston ValueRAM 16GB DDR4 2133MHZ
HDD:    IRONWOLF 6TB
CASE:    NODE 304
PSU:    Be Quiet! Straight Power 10 CM 500W Gold

My dealer has attempted to boot with non-ECC RAM, and he says the 53 is an errorcode for the RAM. He also says, that the board is very picky and doesn't support certain RAM despite the fact that they meet the recommendations of the board. (ECC, 2133 MHZ, DDR4,  MAX. 16 GB PER STICK)
I want to know if anyone of you know anything about this errorcode or has experienced anything like this. I also want to know if you know something about what RAM ARE supported by the board. These RAM are not cheap, so trying out a lot of different sticks is not really an option for me. 

I also want to know, if you know a way that I can contact ASRock directly. They are not responding to my e-mails or my facebook messages. It's really pissing me off, since I'm stuck with parts worth $2000 that I'm unable to use. 
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arabesc View Drop Down
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Have you seen this topic?
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wardog View Drop Down
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Originally posted by arabesc arabesc wrote:

Have you seen this topic?


His issue to me anyways seems to be memory related. Both those codes are memory related.




Bryder, what is the part number of the memory you have, and that that the dealer used?
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Bryder View Drop Down
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Thanks for replying to my post!
I'm not sure about what you are referring to, but:
The memory I've tried are:
https://www.proshop.dk/RAM/Kingston-ValueSRV-DDR4-2133-RE-SC-16GB/2520606

The memory my dealer has tried with are: 
Corsair Vengeance LPX Black 4GB stick 2400
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wtuppa View Drop Down
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Points: 23 		Post Options Post Options   Thanks (0) Thanks(0)   Quote wtuppa Quote  Post ReplyReply Direct Link To This Post Posted: 24 Mar 2017 at 10:32pm
the memory you tried is a registered DIMM module. This kind of memory is not supported by your board. you need to use normal memory. Supported memory by your board is listed at AsRock Rack:
http://www.asrockrack.com/general/productdetail.asp?Model=E3C236D2I#Memory
The memory used by the dealer is also not on this list.
ASRock H170 Pro4/Windows 7
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