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z270 problem with Intel I219-V

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KARACHO View Drop Down
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    Posted: 11 May 2017 at 4:26am
Iam sorry biut cant solve this by my own. Tried everything.

Built a PC with a new Z270 Pro4 (p1.30 Biosversion) and installt win10 education (version 1511).

I installed all Drivers from the Asrock CD (Version 1.1) except the importent LAN Driver.

I cant install the Intel I219-V driver. The setup abort and show me the same error message:

Cant install drivers. There is no Intel adapter on your Computer.

i downloaded the driver from the asrock Homepage- Same error

i downloaded the latest version from intel hp- same error

i unmarked the option intel advanced networkperformance (it is mentioned i a nother thread)- same error

Cable is npt broken and the 2 leds are working aswell.

Has someone an idea? Thank you in advance :-) and sorry for the bad english
KARACHO
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ASRock_TSD View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 12 May 2017 at 6:35pm

Dear KARACHO,

 

Thank you for contacting ASRock.

 

Regarding your case, we provide some suggestion to check.

1.          Please load BIOS default.

Press ?œF2?? during POST to get into BIOS, press ?œF9??to load BIOS default, press ?œF10??to save configuration and restart the system.

2.          Please check the device manager if the Intel LAN adapter is there.

3.          Please update BIOS to latest version.

http://www.asrock.com.tw/MB/Intel/Z270%20Pro4/index.asp#BIOS

4.          Please provide the error message screenshot.

5.          Please reinstall your operating system to check.

 

Thank you!

Yours truly,

ASRock TSD

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KARACHO View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote KARACHO Quote  Post ReplyReply Direct Link To This Post Posted: 13 May 2017 at 2:42am
Thank you very much,

none of these points helped me. But i found a solution.

I bought a 10 euro USB to Ethernet Adapter and had finaly this wonderfull worldwideweb Thumbs Up

I updated all divers automaticly and somehow the Intel Lan Driver I219-V was correctly installed.

I hope this help someone in need.

Best regards 
KARACHO


Edited by KARACHO - 13 May 2017 at 2:42am
KARACHO
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