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asrock x99 extreme 4 shows red light/no screen

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mosseljongen View Drop Down
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    Posted: 12 Sep 2017 at 2:34pm

hey guys,

 

i have an issue with my mobo, every time i boot it takes a while and it shows a red ligt, when it boots the screen doesn?™t turn on only after 1 minut or so?? I saw something on the forum about this problem but it didnt help me out, i use quad channel memory from hyperx, i flashed my bios and i switched to other slots, i haven tried use 2 sticks yet? does that matter??

 

i dont have a good gpu at the moment, maybe that is the problem????

 

I hope you guys can help me.

 

cheers

Intel i7 5820k
Asrock x99 extreme 4
Quad channel DDR4 HyperX 2133 16gb
fractal design meshify C TG
Kingston 120 gb SSD
Cooler Master MasterLiquid Pro 240
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ASRock_TSD View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 22 Sep 2017 at 10:11am

Dear Mosseljongen,

 

Thank you for choosing ASRock.

 

Regarding your case, we provide some suggestion to try.

1.     Please load BIOS default to check if the system can work properly.

Please press Del during POST to get into BIOS, press F9 to load BIOS default, press F10 to save and exit BIOS.

2.     Please check your power supply is connected well, and all power cable is connected properly.

3.     Please only install CPU, one stick memory, VGA card, and system hard disk drive to check if the system can work properly.

4.     Please install one stick memory on A1, B1, C1, and D1 to check if the system can work properly.

5.     Please change another memory to try step 4.

6.     Please reapply your CPU thermal grease, reinstall your CPU and check if your CPU socket pin is fine.

7.     Please change another power supply to check if the system can work fine.

8.     Please try to reinstall your operating system to check.

9.     If possible, please change another CPU to check if the system can work properly.

10.    Please clear CMOS.

You can follow the user manual page 19 to clear CMOS.

http://asrock.pc.cdn.bitgravity.com/Manual/X99%20Extreme4.pdf

 

Thank you!

Yours truly,

ASRock TSD

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