C236 WSI w/ Kaby Lake Problem

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   New build: C236 WSI and E3-1245v6Server will turn on, running for 5 seconds or so, turn off and back on. I am getting no video output from any of the ports, and have tried a video card just to be sure.

I'm guessing this is a BIOS issue and I'm going to be needing a new chip shipped to me, but I wanted to verify.
It's hard to troubleshoot with no feedback from any of the components.

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nak1017 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 23 Sep 2017 Status: Offline Points: 4	Post Options Post Reply Quote nak1017 Report Post Thanks(0) Quote Reply Topic: C236 WSI w/ Kaby Lake Problem Posted: 24 Sep 2017 at 1:07am
	New build: C236 WSI and E3-1245v6 Server will turn on, running for 5 seconds or so, turn off and back on. I am getting no video output from any of the ports, and have tried a video card just to be sure. I'm guessing this is a BIOS issue and I'm going to be needing a new chip shipped to me, but I wanted to verify. It's hard to troubleshoot with no feedback from any of the components.

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 27473	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 24 Sep 2017 at 3:32am
	Almost certainly. Check the BIOS revision sticker on the BIOS ROM on your board, if it predates Kaby Lake support then you have your answer


nak1017 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 23 Sep 2017 Status: Offline Points: 4	Post Options Post Reply Quote nak1017 Report Post Thanks(0) Quote Reply Posted: 24 Sep 2017 at 4:12am
	Done. P1.00 Figured that was it... Is that quickest way to get ahold of the Asrock support to go through the Request Page? I kinda want to get this cleared up ASAP...