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Question about Z390

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ts55dlx View Drop Down
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    Posted: 02 Aug 2025 at 4:11am
Hi, I registered to ask a question about a z390 motherboard. Thanks for your help.

Edited by Xaltar - 02 Aug 2025 at 4:34pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 02 Aug 2025 at 4:34pm
Fire away
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ts55dlx Quote  Post ReplyReply Direct Link To This Post Posted: 3 hours 24 minutes ago at 1:30am
Hi Thanks.
I have an older z390 phantom gaming itx/ac I built years ago.
Specs

I7 9700 3.6
970 evo 1 tb installed in M1
P.430 bios
Corsar 16 gb x 2
windows 11 pro 64 bit
850 watt ps

No other components installed

The issue, in 2021 I bought this card

MSI Gaming GeForce RTX 3060 12GB 15 Gbps GDRR6 192-Bit HDMI/DP PCIe 4 Torx Twin Fan Ampere OC Graphics Card

When the card was install (with power to card) the motherboard lights were on but it would not power up at all no fans ext...if the card was removed it would boot normally. I ended up returning the card because i thought it was doa. After that I never tried a gpu again.

Fast forward I gave the computer to my daughter for her gaming fun (faster than her laptop) she really wanted a graphics card so I thought I would try again. I have a EGVA geforce GTX 1060 6 gb that is known working. I installed it and have the same issue as before.

I tried...
resetting the bios
Verifying that pci first for gpu is selected iun bios
Adjusted version speed settings from auto thru 3
card installed properly and latched
Correct power cable to card
Looked at windows device manager, all drivers installed and show working pci
Tested a fire wire pci card I have, system boots fine with it installed

She bought this card with her money (she is 15) so im really hoping I can get this working some how, I have searched for hours and found many with similar issues but no fix

Thanks so much for your time






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Post Options Post Options   Thanks (0) Thanks(0)   Quote ts55dlx Quote  Post ReplyReply Direct Link To This Post Posted: 3 hours 22 minutes ago at 1:32am
I should make clear, when I said it would not power up I meant the entire pc
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