randomly restart

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Recently my Asrock B450M HDV R4.0 get weird problem. About few hours system will restart randomly. I am using win10, no BSOD just restart.
Please help, I have this board only half month!

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
linvaten Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Nov 2017 Status: Offline Points: 15	Post Options Post Reply Quote linvaten Report Post Thanks(0) Quote Reply Topic: randomly restart Posted: 02 Jan 2020 at 3:28pm
	Recently my Asrock B450M HDV R4.0 get weird problem. About few hours system will restart randomly. I am using win10, no BSOD just restart. Please help, I have this board only half month!

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8937	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 02 Jan 2020 at 4:22pm
	Dear linvaten, Greetings, this is ASRock TSD. Referring to your question, please verify the suggestions below: 1. Please install the AMD all in 1 with VGA driver ver:19.10.16_19H1_WHQL driver from the link below: http://www.asrock.com/MB/AMD/B450M-HDV%20R4.0/index.asp#Download 2. Please load BIOS default by pressing [F9] button and then [F10] button. 3. Please remove all of the devices from the motherboard and only install CPU, one stick memory module and system disk to check again. 4. Please clean install the Windows 10 operating system. Thanks! All the best, ASRock TSD Edited by ASRock_TSD - 02 Jan 2020 at 4:22pm

techn0 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 03 Jan 2020 Status: Offline Points: 1	Post Options Post Reply Quote techn0 Report Post Thanks(0) Quote Reply Posted: 03 Jan 2020 at 2:30am
	I am also having this issue. Over 1 year the system ran fine and then one day it randomly restarts or goes to a black screen. The system lights stay on but it's just unresponsive. I replaced all components one at a time (clean install Windows 10 SSD, GPU, memory, PSU, ect) and the motherboard still has the same problem. I RMA'ed and got a new board same model (AB350 Fatality) and it still has the same problem. I updated all drivers and Bios to 5.80 - nothing is working and this seems to be a rampant problem with these boards. The only fix I found online is to just get a different brand of motherboard, please help.