Asrock B450M Pro 4 - ARGB fans not fully addressed

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   I bought the Asrock B450M Pro 4 Motherboard for the 3-pin ARGB header. But when I connected my ARGB fans, one quarter of the LEDs doesn't get addressed. When I use the motherboard software from Asrock (ASRRGBLED) to address the fan LEDs, it only works for 3/4 of the LEDs, the rest 1/4 always stays blue and green for no apparent reason, even when I turn the LEDs off in the software.

Motherboard: Asrock B450M Pro 4
ARGB fans: Alpenföhn® Wing Boost 3 ARGB

Here are two pictures:

https://i.imgur.com/0Uqppnl.jpg

The above picture shows the fans actually turned off (or supposed to be). But the non-addressed quarter stays on with blue and green colors..

https://i.imgur.com/F3zqMfc.jpg

The above picture shows the fans turned on in red. But the unadressed quarter of LEDs just stays the same color. Always blue and green for some reason.

Also, even when I turn off the PC, the RGB stays on.. Not sure if that is normal or not, first time I got ARGB fans.

I have tried changing the number of LEDs being adressed in the software from 0 to 80. I think my fans have about 20 LEDs since I only see any change between 0 to 20, but it only turns off the LEDS, it doesn't fix the issue.

Is my motherboard faulty?

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jhgfjhgf Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 13 Sep 2019 Status: Offline Points: 4	Post Options Post Reply Quote jhgfjhgf Report Post Thanks(0) Quote Reply Topic: Asrock B450M Pro 4 - ARGB fans not fully addressed Posted: 13 Sep 2019 at 7:06pm
	I bought the Asrock B450M Pro 4 Motherboard for the 3-pin ARGB header. But when I connected my ARGB fans, one quarter of the LEDs doesn't get addressed. When I use the motherboard software from Asrock (ASRRGBLED) to address the fan LEDs, it only works for 3/4 of the LEDs, the rest 1/4 always stays blue and green for no apparent reason, even when I turn the LEDs off in the software. Motherboard: Asrock B450M Pro 4 ARGB fans: Alpenföhn® Wing Boost 3 ARGB Here are two pictures: https://i.imgur.com/0Uqppnl.jpg The above picture shows the fans actually turned off (or supposed to be). But the non-addressed quarter stays on with blue and green colors.. https://i.imgur.com/F3zqMfc.jpg The above picture shows the fans turned on in red. But the unadressed quarter of LEDs just stays the same color. Always blue and green for some reason. Also, even when I turn off the PC, the RGB stays on.. Not sure if that is normal or not, first time I got ARGB fans. I have tried changing the number of LEDs being adressed in the software from 0 to 80. I think my fans have about 20 LEDs since I only see any change between 0 to 20, but it only turns off the LEDS, it doesn't fix the issue. Is my motherboard faulty?

jhgfjhgf Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 13 Sep 2019 Status: Offline Points: 4	Post Options Post Reply Quote jhgfjhgf Report Post Thanks(0) Quote Reply Posted: 20 Sep 2019 at 2:04pm
	Help?

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 28053	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 20 Sep 2019 at 2:47pm
	You will need to contact ASRock's Tech Support: https://event.asrock.com/tsd.asp


whoamikenken Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 27 Jan 2020 Location: PH Status: Offline Points: 10	Post Options Post Reply Quote whoamikenken Report Post Thanks(0) Quote Reply Posted: 27 Jan 2020 at 5:20pm
	Did you fix it? I also have this problem.