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Compatibility Support Mode Issue |
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rinkol ![]() Newbie ![]() Joined: 29 May 2017 Status: Offline Points: 13 |
![]() ![]() ![]() ![]() ![]() Posted: 03 Feb 2018 at 11:18pm |
I have had some boot problems when CSM is enabled on a Fatl1ty 1 Gaming K4 motherboard. There are 3 drives:
Samsung 850 Pro Adata SU800 WD 3TB Green All drives are formated as GPT devices. If the SU800 is connected and CSM enabled, the boot hangs on the splash screen. Updating the firmware of the SU800 and the motherboard has not helped (may be that a previous update was the problem), The problem occurs whether I use the AMD SATA ports or the ports provided by the 3rd party SATA controller. My suspicion is that it is a firmware issue, but I can't tell for sure whether it is in the SSD or the motherboard. Any ideas? |
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rinkol ![]() Newbie ![]() Joined: 29 May 2017 Status: Offline Points: 13 |
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A further update. I can now only get the secondary SSD to work if it is plugged into the Asmedia SATA port AND disable CSM. This SSD does not show up at all in the UEFI . I am suspicious about the SSD. Some months ago, it failed with total loss of data, but I was able to reformat it.
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MisterJ ![]() Senior Member ![]() Joined: 19 Apr 2017 Status: Offline Points: 1097 |
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rinkol, we have no idea what ASRock product(s) you have, what you are trying to do, why you are messing with CSM, or if you have RAID(s). When you tell us, we may be able to venture a guess. Enjoy, John
EDIT: CSM is Compatibility Support Module. Edited by MisterJ - 06 Feb 2018 at 12:40am |
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Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
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rinkol ![]() Newbie ![]() Joined: 29 May 2017 Status: Offline Points: 13 |
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A bit more detail. I have
Fatal1ty Gaming K4 MB with 1700X CPU Samsung 850 Pro SSD boot drive with W10 connected to SATA 3_0 Adata SU 800 SSD secondary drive connected to SATA3_1 or Asmedia SATA port WD green 3TB secondary drive connected to SATA3_3 All drives are GPT and formatted NTFS. EFI and operating system partitions exist only on the Samsung drive. I've been having problems with the SU 800, which is used exclusively for data. Once there was a complete loss of data, but I was able to reformat the drive. More recently, the computer stopped booting and I discovered that I either had to remove the drive or put it on the Asmedia SATA port with CSM disabled to allow booting to proceed from the Samsung SSD. Otherwise, I get to the initial splash screen and the system basically hangs (if I recall correctly, it shows "a2"). I have noticed that the SU 800 drive does not show up in the UEFI, though the others do. It would seem that there is some kind of incompatibility between this particular SU 800 and the B350 chipset. I have updated the firmware on both the motherboard and SU 800, and reset the motherboard firmware, but this has not helped. I've also tried a different SATA cable, again with no success. Although I can't find any indications of SMART errors, I am inclined to blame the SU 800 at this point as the other storage devices have been trouble-free. |
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MisterJ ![]() Senior Member ![]() Joined: 19 Apr 2017 Status: Offline Points: 1097 |
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Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
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