Unable to set UEFI BIOS resolution at 1920x1080

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NDRE28

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Posted: 17 Nov 2025 at 6:03pm

Then, my reply back to the ASRock Support Team was this:

"Hello!

My monitor is Full HD compatible.

The ViewSonic VP2768-4K supports all of these resolutions:

3840x2160
2560x1440
1920x1080 (the one BIOS needs)
1600x1200
1280x1024
1024x768
etc...

So, the "not a Full HD monitor" excuse is invalid.

Please offer a BIOS fix for this issue to your customers!

Thank you!

Best regards!"

Edited by NDRE28 - 17 Nov 2025 at 6:05pm

NDRE28

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Posted: 7 hours 51 minutes ago at 6:34pm

ASRock replied again, by blaming the EDID of the monitor (which is just a lame excuse):

"Hi,

Thank you for your reply.

This monitor can support 1920x1080.
However, it does not pass this information to the GPU, so the GPU cannot use this resolution in the BIOS.
Our BIOS will run 1024x768 if the GPU doesn't report that the monitor it is connected to can support 1920x1080 in BIOS.

All the best
ASRock TSD".

NDRE28

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Posted: 7 hours 35 minutes ago at 6:50pm

My reply to ASRock's previous response email was this:

"Hello,

Thank you for your reply.

I believe there is a misunderstanding.

My monitor does correctly pass 1920x1080 support in its EDID.
I verified this using CRU and other EDID tools.
Windows also reads this EDID information and allows 1920x1080, 1440p, and 4K without issue.

Therefore, the monitor is correctly reporting Full HD support.

Since both the GPU (NVIDIA RTX 3080, RTX 5070, and iGPU) and the monitor support 1080p, and since EDID is correct, the issue appears to be within the UEFI display subsystem or EDID interpretation on the X670E Taichi.

Could you please forward this case to the BIOS engineering team for further investigation?
This issue affects multiple GPUs and persists across different monitors, so it would help many users.

Thank you,
Best regards."

Edited by NDRE28 - 7 hours 34 minutes ago at 6:51pm

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NDRE28 Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 08 Sep 2024 Location: Romania Status: Online Points: 2215	Post Options Post Reply Quote NDRE28 Report Post Thanks(0) Quote Reply Posted: 17 Nov 2025 at 6:03pm
	Then, my reply back to the ASRock Support Team was this: "Hello! My monitor is Full HD compatible. The ViewSonic VP2768-4K supports all of these resolutions: 3840x2160 2560x1440 1920x1080 (the one BIOS needs) 1600x1200 1280x1024 1024x768 etc... So, the "not a Full HD monitor" excuse is invalid. Please offer a BIOS fix for this issue to your customers! Thank you! Best regards!" Edited by NDRE28 - 17 Nov 2025 at 6:05pm

NDRE28 Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 08 Sep 2024 Location: Romania Status: Online Points: 2215	Post Options Post Reply Quote NDRE28 Report Post Thanks(0) Quote Reply Posted: 7 hours 51 minutes ago at 6:34pm
	ASRock replied again, by blaming the EDID of the monitor (which is just a lame excuse): "Hi, Thank you for your reply. This monitor can support 1920x1080. However, it does not pass this information to the GPU, so the GPU cannot use this resolution in the BIOS. Our BIOS will run 1024x768 if the GPU doesn't report that the monitor it is connected to can support 1920x1080 in BIOS. All the best ASRock TSD".

NDRE28 Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 08 Sep 2024 Location: Romania Status: Online Points: 2215	Post Options Post Reply Quote NDRE28 Report Post Thanks(0) Quote Reply Posted: 7 hours 35 minutes ago at 6:50pm
	My reply to ASRock's previous response email was this: "Hello, Thank you for your reply. I believe there is a misunderstanding. My monitor does correctly pass 1920x1080 support in its EDID. I verified this using CRU and other EDID tools. Windows also reads this EDID information and allows 1920x1080, 1440p, and 4K without issue. Therefore, the monitor is correctly reporting Full HD support. Since both the GPU (NVIDIA RTX 3080, RTX 5070, and iGPU) and the monitor support 1080p, and since EDID is correct, the issue appears to be within the UEFI display subsystem or EDID interpretation on the X670E Taichi. Could you please forward this case to the BIOS engineering team for further investigation? This issue affects multiple GPUs and persists across different monitors, so it would help many users. Thank you, Best regards." Edited by NDRE28 - 7 hours 34 minutes ago at 6:51pm