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B850m suddenly dead

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LyleDodd View Drop Down
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    Posted: 4 hours 4 minutes ago at 11:53pm
Hello
After 4 months of working fine my PC has suddenly died and not able to power on at all, no fan or PSU action , nothing. Just dead

ASRock B850m
AMD 9700x
AIO Pump

I had not updated the bios out the box, and I wonder if the issue is the know issue of ASRock killing AMD 5 9000 chips?

But even if the CPU did die, would this cause no power to the mobo at all??

I have tested every other part but the CPU , and all other parts work. It's not PSU or case switch.

Help
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Xaltar View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 3 hours 28 minutes ago at 12:29am
The CPU can trigger a power safety and prevent power on yes, if something inside
the CPU has shorted out. If a power safety has triggered for another reason and
not cleared it can also cause the system to not respond to the power switch. You
can try the following to rule that out:

1. Disconnect the system from power
2. Disconnect the PSU from the board
3. Disconnect power from all devices attached to the board
4. Leave the system in this state for a few hours (I usually leave it over night)

Then reassemble and see if the safety has cleared. If not then you can remove
the CPU to check if it has any obvious damage. It looking fine isn't a guarantee
that it's ok but it does rule out a more catastrophic failure. If the
system does not power on once you reinstall the CPU then I would begin the RMA
process for the CPU and possibly the board if it has taken any kind of damage to
the socket.

The known issue is exceedingly rare despite the media over focus. I have only seen
a small number of cases reported here on the ASRock official forums which should
be telling. The upside is, if you are one of the unfortunate few, the process of
getting it sorted should be pretty straight forward and not cause you any headaches
as AMD and ASRock are both taking the issue very seriously.

Good luck and let us know how it goes.


Edited by Xaltar - 3 hours 28 minutes ago at 12:29am
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LyleDodd View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote LyleDodd Quote  Post ReplyReply Direct Link To This Post Posted: 2 hours 28 minutes ago at 1:29am
Thanks
Just to clarify before I start disassembling everything

Let's say everything was plugged in correctly, however the CPU was not installed, should power still come on to the PC case. If no CPU present at all
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