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B850m suddenly dead |
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LyleDodd
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Joined: 6 hours 7 minutes ago Location: UK Status: Offline Points: 30 |
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Topic: B850m suddenly deadPosted: 6 hours 1 minutes ago at 11:53pm |
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Hello
After 4 months of working fine my PC has suddenly died and not able to power on at all, no fan or PSU action , nothing. Just dead ASRock B850m AMD 9700x AIO Pump I had not updated the bios out the box, and I wonder if the issue is the know issue of ASRock killing AMD 5 9000 chips? But even if the CPU did die, would this cause no power to the mobo at all?? I have tested every other part but the CPU , and all other parts work. It's not PSU or case switch. Help |
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Xaltar
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Joined: 16 May 2015 Location: Europe Status: Online Points: 31663 |
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Posted: 5 hours 25 minutes ago at 12:29am |
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The CPU can trigger a power safety and prevent power on yes, if something inside
the CPU has shorted out. If a power safety has triggered for another reason and not cleared it can also cause the system to not respond to the power switch. You can try the following to rule that out: 1. Disconnect the system from power 2. Disconnect the PSU from the board 3. Disconnect power from all devices attached to the board 4. Leave the system in this state for a few hours (I usually leave it over night) Then reassemble and see if the safety has cleared. If not then you can remove the CPU to check if it has any obvious damage. It looking fine isn't a guarantee that it's ok but it does rule out a more catastrophic failure. If the system does not power on once you reinstall the CPU then I would begin the RMA process for the CPU and possibly the board if it has taken any kind of damage to the socket. The known issue is exceedingly rare despite the media over focus. I have only seen a small number of cases reported here on the ASRock official forums which should be telling. The upside is, if you are one of the unfortunate few, the process of getting it sorted should be pretty straight forward and not cause you any headaches as AMD and ASRock are both taking the issue very seriously. Good luck and let us know how it goes. Edited by Xaltar - 5 hours 25 minutes ago at 12:29am |
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LyleDodd
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Joined: 6 hours 7 minutes ago Location: UK Status: Offline Points: 30 |
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Posted: 4 hours 25 minutes ago at 1:29am |
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Thanks
Just to clarify before I start disassembling everything Let's say everything was plugged in correctly, however the CPU was not installed, should power still come on to the PC case. If no CPU present at all |
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Xaltar
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Joined: 16 May 2015 Location: Europe Status: Online Points: 31663 |
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Posted: 1 hour 6 minutes ago at 4:48am |
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AFAIK the board won't power on without a CPU installed either.
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