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New Member ASRock GPU Thread |
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Eugene0 
Newbie 
Joined: 05 Dec 2025 Location: Russian, Moscow Status: Offline Points: 90 |
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 Posted: 7 hours 19 minutes ago at 6:34pm |
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On email i didn't get anything but on Website it show me i send it when i send it, ?
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My nickname => "DolZ"
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Xaltar
Moderator Group 
Joined: 16 May 2015 Location: Europe Status: Online Points: 31828 |
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Posted: 1 hour 32 minutes ago at 12:21am |
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Check your spam folder for an automated response. If you didn't get one then send
another ticket and make sure your email address is entered correctly. No automated response means their servers did not receive the support request. AFAIK the confirmation email is sent from ARock's tech support department server once the web server forwards the ticket to them. This setup ensures that ASRocks Tech Support department has received the ticket. If you don't get assistance but receive a confirmation email then that means their support department has a backlog there is a delay in processing your ticket. Since they have been doing it this way I have not seen anyone fail to receive an answer from them (not automated). Good luck. Edited by Xaltar - 1 hour 32 minutes ago at 12:21am |
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