X870 Steel Legend WiFi BIOS 4.xx no boot

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   X870 Steel Legend WiFi -

I have tested all of the following BIOS: 3.16, 3.26, 3.40 & 3.50. These all boot to Windows 10 but sometimes seem to get lost the first time doing so.

I have tested BIOS: 4.03 and 4.10 and NEITHER of these will boot to Windows no matter what settings that I use.

I am using the Ryzen 5 9600X, Samsung SSD, M.2, G.Skill approved 2x 16 GB DRAM F5-6000J3238F16GX2-FX5, Sapphire RX 480. All of the 3-series BIOS run fine at the default 4800 or Expo 6000 frequences. Neither 4.03 nor 4.10 BIOS will boot to Windows at either default or Expo settings, though they will boot to the BIOS set-up screen.

I have submitted 2x Tech Support Tickets over the past 3 weeks with confirmation that they have been received by Asrock Tech Support yet no response what so ever on the 4-series BIOS refusing to boot to Windows at least with my mobo serial # H9M0XB1098xx. 

My past Asrock support has always been good so it's unclear where the issue is.

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
Techguy32 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: Yesterday Location: USA Status: Online Points: 30	Post Options Post Reply Quote Techguy32 Report Post Thanks(0) Quote Reply Topic: X870 Steel Legend WiFi BIOS 4.xx no boot Posted: Yesterday at 10:39am
	X870 Steel Legend WiFi - I have tested all of the following BIOS: 3.16, 3.26, 3.40 & 3.50. These all boot to Windows 10 but sometimes seem to get lost the first time doing so. I have tested BIOS: 4.03 and 4.10 and NEITHER of these will boot to Windows no matter what settings that I use. I am using the Ryzen 5 9600X, Samsung SSD, M.2, G.Skill approved 2x 16 GB DRAM F5-6000J3238F16GX2-FX5, Sapphire RX 480. All of the 3-series BIOS run fine at the default 4800 or Expo 6000 frequences. Neither 4.03 nor 4.10 BIOS will boot to Windows at either default or Expo settings, though they will boot to the BIOS set-up screen. I have submitted 2x Tech Support Tickets over the past 3 weeks with confirmation that they have been received by Asrock Tech Support yet no response what so ever on the 4-series BIOS refusing to boot to Windows at least with my mobo serial # H9M0XB1098xx. My past Asrock support has always been good so it's unclear where the issue is.
	X870 Steel Legend WiFi

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 34443	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 22 hours 21 minutes ago at 4:13pm
	So when you power on the system it goes directly to the BIOS screen (UEFI)? Is your boot drive formatted to mbr or gpt? By what you describe it sounds like your OS is installed on an mbr formatted drive which would require CSM to be enabled in order for your system to boot. Windows 11 requires this setting to be disabled so recent BIOS versions have likely changed the default setting from enabled to disabled. The setting should be under your boot settings in your UEFI (BIOS). As for your support tickets, I suspect you may have submitted them during the Lunar New Year holiday period in Taiwan, this was a period from Feb 15 - Feb 23. During that time no one was working as it is a public holiday period in Taiwan and China. Once they come back from the holiday there is inevitably a backlog of support requests to go to. If I can't help you resolve the issue here I will contact someone from ASRock and let them know you have not gotten a reply yet.


Techguy32 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: Yesterday Location: USA Status: Online Points: 30	Post Options Post Reply Quote Techguy32 Report Post Thanks(0) Quote Reply Posted: 10 hours 4 minutes ago at 4:30am
	Xaltar - Thanks for creating a thread for this issue. With either BIOS 4.03 or 4.10 - yes the system boots only to the BIOS screen - no matter what boot settings that I use - including the boot settings that work fine for all of the 3-series BIOS. I tried every combination of boot settings and neither 4-series BIOS will boot to Windows.
	X870 Steel Legend WiFi

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 34443	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 9 hours 36 minutes ago at 4:58am
	Typically booting directly into the UEFI happens when no bootable devices are found on the system, which is why I suggested flipping CSM from whatever it's default is to the opposite. Another thing to try is using a bootable USB drive, a live linux distro is usually what I use for this. See if the system will allow you to boot from that. Also, if you have not already tried, see if you can pull up the boot menu during POST by repeatedly hitting F12, if you can, check to see if your boot drive is displayed. Please PM me the email address you used to open your support tickets so I can follow up with my contacts at ASRock for you.