X570 Taichi Dual GPU issue

Wizhhh wrote: .

I have issue with dual gpu setup detection with x570 taichi im on latest bios 5.69

CPU 5800X3d
Gpu intel arc B580 + intel arc A750(pcie1 & pcie3)
1 nvme (pcie2), 1 SSD 3HDD all sata connection
Power Supply Thermalright 1000

This issue happened several times up till now, arc A750 not detected in task manager, also device manager display adapter, but show up in hidden devices with code 45. I know its not bad connection with pcie slot because when it was detected it function normally. When its single slot it work normally, both gpu is normal. I just shutdown my pc for a while or turn on in next day it wont show up/ detected.


Strange bios bitfurcation setting, No manual setting for dual 8X and 8X option.


Its like 2 days using dual gpu normally, then suddenly not detaected, reseat gpu unplug cable, uninstal with DDU, Instal driver, and when it want to detected then repeat Its like 2 days using dual gpu normally, then suddenly not detaected, reseat gpu unplug cable, uninstal with DDU, Instal driver, and when it want to detected then repeat.

PC just work normally with B580 while A750 with in hidden devices with code 45.

Please help me sir.

Xaltar wrote: Post created for Wizhhh

Edited by Xaltar - 2 hours 13 minutes ago at 3:38pm

I attempted to recreate your issue with my own x570 Taichi and a pair of RX 580s
but I wasn't able to reproduce it. I updated to 5.69 and installed all the drivers
etc but the system didn't exhibit the issue you describe. It may be because I don't
have the same additional hardware, I have a Ryzen 5 3600x in my Taichi at the moment
and I don't have an A750 to throw in. I am afraid that is about all I can do. I
am just the moderator here so I don't have access to the same kind of resources
as ASRock's Tech Support staff. I had hoped that the fact I coincidentally also
own an x570 Taichi would allow me to recreate the issue but no dice.

Good luck and let me know how it goes with ASRock's Tech Support department.