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X870E Nova Wifi 00/03 issue |
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RinDman
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Joined: 10 hours 46 minutes ago Location: France Status: Offline Points: 30 |
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Topic: X870E Nova Wifi 00/03 issuePosted: 10 hours 33 minutes ago at 7:54pm |
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Hi, I have issues with my X870E Nova Wifi, I can only bypass cold boot error 03/resume from S3 error 00 with LN2 mode, on both JEDEC (cmos reset) or EXPO
Only LN2 fix everthing ... Asrock EU support recommended a CPU RMA, but didn't even bother to ask taking my board to be analyzed for RMA, the CPU batch is CF 2510 PGE ... Where is the real problem ? On the CPU ? The board itself ? Or poor AGESA from AMD ? The support said the problem is unlikely to happen again, but I'm very sceptical about that ... Regards |
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Xaltar
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Joined: 16 May 2015 Location: Europe Status: Offline Points: 42423 |
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Posted: 9 hours 22 minutes ago at 9:05pm |
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No one from any manufacturer will answer that question (not AMD, not ASRock, not
ASUS, not MSI etc). Fortunately I don't speak for ASRock or AMD so I can give you my opinion having watched the AM5 situation from the beginning. If no manufacturer is answering the question to anyone's satisfaction it's almost always the vendor that is the cause. In this case that vendor is AMD. The "issue" is nothing more than a slightly higher failure rate on 9000 series CPUs than has historically been considered normal. To be perfectly honest, I am not surprised at all. We are really pushing up against the limits of what is possible with current architectures. As a result, die complexity, fabrication node size and frequency goals make failed CPUs far more likely, particularly but not restricted to early batches. The reason ASRock did not request that you RMA your board is because the board isn't the issue. Yes, initially ASRock had more failures on their boards than other brands but that was not due to a quality issue or defect. They had optimized their boards to extract maximum performance from the 7000 series and some of those optimizations were problematic with the 9000 series. It took a few rounds of BIOS updates to locate and address the issue. Things were not helped by the fact that so many people started to point fingers at ASRock and insist that ASRock had a major issue with AM5 and the 9000 series. Every possible failure (regardless of relevancy) was posted on redit by the angry mob. Having watched the r/ASRock redit from the beginning I saw this trend for myself. User error, people refusing to admit that they had not updated their BIOS before failure because they didn't want to be called stupid (I can understand this, redit can be brutal) etc. At this point failures have more or less normalized across all brands. The 9000 series does not last as long as previous generations because it is pushed much harder than the 7000 series was on almost the same architecture. To cut a very long and somewhat speculative story short, AMD has been very good with accepting RMA requests. I would go ahead and RMA your marginal CPU while it is still possible to do so. The fact that the "LN2 mode" "fixes" the issue means your IMC (integrated memory controller) on your CPU is defective, it probably was from the factory and has only worsened since starting to use it. CPU failures are not new, they happen with every generation with increasing frequency as CPUs get more advanced/complicated. RMA exists for this exact reason. Failure rates are still officially within standard limits last I checked. Around 2.5% which is on par with intel's latest offerings. 2.5% of millions of CPUs is still a lot of failures however. That said, the odds are very low that you would receive a bad replacement CPU. Most often the CPUs sent out from RMA requests have been better tested than the ones found on store shelves. I hope this answers your questions and helps ease your mind somewhat. Good luck with the RMA
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RinDman
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Joined: 10 hours 46 minutes ago Location: France Status: Offline Points: 30 |
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Posted: 8 hours 60 minutes ago at 9:27pm |
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Hey,
Thank you for the answers, I agree that Asrock is not responsible for this sh*t show indeed, saw the same symptoms on other brand forum out of curiosity Well, I hope AMD keep honoring those RMA and like Intel will keep it even after the legal warranty period ... I took many precaution as I could : Flashback to 3.40 from the factory 3.25 version (sticker on the board) on day one and updated the uefi asap as the release came out Unfortunately, nothing of this could prevent a manufacturing defect ... |
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Xaltar
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Joined: 16 May 2015 Location: Europe Status: Offline Points: 42423 |
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Posted: 7 hours 13 minutes ago at 11:14pm |
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At the end of the day, that is all you can really do, take what precautions you
can and hope for the best. Unfortunately, a good RMA policy doesn't prevent inconvenience. Best of luck to you and feel free to drop in here any time if you have questions or just want to contribute to the community
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