B450 Pro4 sata connectors not working

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   After a windows update, the SATA3_A1 and SATA3_A2 connectors seem to have stopped functioning. The drives work in other ports. Cables have been checked. Hard drives connected to those ports do not show up in BIOS. This is a new B450 Pro4 board purchased in June 2021. How do I check if this is a connector issue?

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simon_123 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Nov 2021 Status: Offline Points: 20	Post Options Post Reply Quote simon_123 Report Post Thanks(0) Quote Reply Topic: B450 Pro4 sata connectors not working Posted: 11 Nov 2021 at 4:37am
	After a windows update, the SATA3_A1 and SATA3_A2 connectors seem to have stopped functioning. The drives work in other ports. Cables have been checked. Hard drives connected to those ports do not show up in BIOS. This is a new B450 Pro4 board purchased in June 2021. How do I check if this is a connector issue?

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8592	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 12 Nov 2021 at 10:15am
	Dear simon_123, Thank you for the posting. For this case, we would like to provide a new BIOS for you to verify. Please download the BIOS L5.12 from below link and use Instant Flash to update the BIOS to test. BIOS L5.12: https://drive.google.com/file/d/19yFok4nPCG1X53zeplz46pB_1EYrPMZ5/view?usp=sharing ASRock BIOS Upgrade Instruction: https://www.asrock.com/support/BIOSIG.asp?cat=BIOS10 Thank you, Best wishes, ASRock TSD

sansanbali Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Aug 2022 Location: Bali Status: Offline Points: 15	Post Options Post Reply Quote sansanbali Report Post Thanks(0) Quote Reply Posted: 22 Aug 2022 at 8:21pm
	This also happen to me. I just upgrade to Windows 11. Sometimes SATA3_3 and SATA3_4 work , sometimes not. The mainboard already flashed with bios L5.12 I use the kingston nv1 m.2 nvme storage. What I should do?

division72 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 27 Apr 2023 Status: Offline Points: 15	Post Options Post Reply Quote division72 Report Post Thanks(0) Quote Reply Posted: 27 Apr 2023 at 7:14pm
	I.m having the same problems, even though I've used the update utility and now have P2.10 Bios. The only way I can boot is to change the drive to a different socket. I also have the M.2 issue. I hope ASRock can get off thier arse and fix these problems. Otherwise I think I might switch to an MSi or Asus.